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Hello

 

When signer receive the email to sign the document and after clicking the link document is opening.

 

is there any way signer can adjust signature box to move to correct position…

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Hello!
I'm trying to add extra fields to a transaction through the REST API but I can't get the extra fields to show up.
So far I managed to add a free text field at the time of signing, but I can't get it to show the…

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Hello Duo, 

We are implementing sender account API key for creating transaction on behalf of the sender. While creating a sender's API key, I have found that if the sender ID is same, the API key generated is always the…

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Is there a way to add a document to a package with a url linked to the pdf file?

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Hi Duo,

Hope you are doing well!

Just a quick question - Is it possible to have both English & French language in a single API call? There is an internal application called as 'AutoHub', and we are implementing…

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As we know great functionality was added to the solution when the checkbox groping was created, but does it work with the REST API, how do you add the groups and conditions to it, to the call

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Hello Duo, 

After going through the resources of onespan, I have found that there are list of templates we can choose for receiving onespan email message. We are particularly interested on an email notification from…

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Hi Team, 

We have a requirement such that, when a document is sent for signature and signer opens it for the sign then signer will get a provision to select the Signature method of his choice. It can be a dropdown (or…

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How to get the relation ship between sub accounts through get api

so that i can programatically create relation ships while creating a sub account
(parent > child > grandchild)

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Hi Duo, 

We are giving the user the option of changing the transaction status to draft once send to sign until the buyer signs the document. We are applying approvals without using the signature field for an agent who has…

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Hey guys.

 

I'm developing a connector with Digibee as listener of the Callback Event Trigger, although event after providing the API Key in the Callback Key field, the Callback event is getting 401 Unauthorized…

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Hello,

Is it possible to change the font type the signer uses when signing the document? I tried what I found in the documentation regarding the creation of the package

 

https://community.onespan…

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We have several templates that contain too many input fields for accepting user inputs. Nowadays, we have a requirement to update the content of the document used in the template, even if it is a minor word change at the bottom section…

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Hello everybody. 

Is there a way I could have intregrations Api code? 

I need to check code about checkboxes.

Thank you! 

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Is there a way to customize email template variable (specifically $PACKAGE_OWNER_NAME) when we create package using `Clone` rest API ?

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HI two questions about "createdDate" in callback json payload - 

    1. Is "createdDate" a timestamp of when event occurred?

    2. If "createdDate" is a timestamp of when event occurred,…

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Is there a way to apply validation rules on field values during signing ceremony? We have bunch of phone number fields and email address fields. We want to make sure that signers enter these fields in a specific format.  

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Hello

How can i change this name (Bim kum)  in an of email sent by onespan for requesting signature by using onespan API while sending emails for signing.

 

Bim kum has added you as a Signer to "…

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Is there a way to explicitly set tab orders of fields? I want to set the order in which fields get focus when signer hits 'TAB' key on keyboard to navigate between fields.

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I tried creating package using json body and sending file content as base64 encoded string but I get this error {"messageKey":"error.validation.sendPackage.noApprovals","message":"Cannot send package without approvals.","code":400,…

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Is it possible to update the handover urls everytime a different user accesses the package? We have users who will access the document via sa personalised URL and we are hoping that after signing it would navigate them back to their…

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We are attempting to make fields read only in our OneSpan package.  We are trying to use the API to mark them.  We cannot find the way to mark dates read-only.  
The preference would be to mark them read only using…

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We are in process of changing OneSpan SDK to OneSpan REST
 

In SDK we are retrieving the status using GetSigningStatus(objPackageId, signerId, null) which giving us 'InActive' status as output…

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We are in process of changing OneSpan SDK to OneSpan REST and have different operations like AddDocument, PackageCreateAndSend, UpdateDocument etc.

Can we get some good document or any references that helps our…

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We are in process of changing SDK to REST in our project
Need help mapping the SDK methods to REST, In SDK add document we have SignatureFields, Signature Editable fields, Initial Fields and AcceptanceFields?

Could…