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Hi


We are able to create the package but the status was not changing to SENT. below is the sample request we are using to create the package and then updating the status.
 

We are calling the…

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Hello! For my project, I'm creating signing packages using the API. I believe I was customizing the signer experience at one point from the package payload using the settings property. Specifically the layout.brandingBar.logo.src, and…

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Hi, we are evaluating the REST API for our use case. Is there a way to know that original package has been modified? For say, some new document has been added to the same package. We need this to ensure package integrity.
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Hello, Recently when we generated reports, we found out there's one package with updated date in the time range, but not returned by the API "/api/packages?from=&to=&lastUpdatedStartDate=&lastUpdatedEndDate=", why it happened? Does the…
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Hi, we create a package through REST call(https://sandbox.esignlive.com/api/packages) and upload the files to them incrementally with separate REST calls(https://sandbox.esignlive.com/api/packages/{packageId}/documents). Here are my…
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We have below settings that we are using in SOAP now we are migrating to REST.
Please provide us exact mappings to REST service for below fields

"setting": {      "declineReaons":&nbsp…

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Hi Can you please let me know what are all the effects of changing the packatge status to "ARCHIVED" Is there any online article that details all the package status and what are the effects of each Thanks Mario
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Hello, I am trying to fill PDF form and upload and then change status to SENT to publish it. But Status SENT is not working. I am facing issue with that. It give error "The requested URL returned error: 400 Bad Request". I am able to fill…
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We have several package templates which we created with the New UI. Each of the templates has multiple documents assigned to them. Now we need to use the RESTAPI to pull these package templates and create new transactions with the…
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Hello,

I am trying to interface with OneSpan Sign using the REST API. I am using the LotusScript language on a HCL Notes / Domino platform.

When I send a package with no document, including only the json, it works…

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Hello I created a package but removed the Electronic Disclosures and Signatures Consent. So I have a package with just one document. But when I try to sign it using the api call /packages/package_id/documents/signed_documents, I am not…
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Hi, I am trying to integrate the flow into a node application. I am stuck at the add documents/start session stages. I have created a template via the web UI. I am able to create a draft package via the REST API. However I don't know what…
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Hi there, when using API to pull data in using "from" / "to" parms, is the only way to control pagination via limiting data requested or do some API's have explicit pagination.  Sample below is from Facebook API as an example.

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Hi team, We have a requirement to include Parentheses in Field Validator, for example, I want signer to input "Neder Over Heembeek (Bru.)" in a textfield. Currently, we set it this way: "pattern" : "^Neder Over Heembeek (Bru.)\\s?$" and…
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Dealing with another tricky requirement. For one of the signers, it is requested that the email contain only the signature page (and not any of the additional pages). Is there a good way to specify what pages should be sent out in the…
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POST /account/senders/{senderUid}/resetpassword I'm using the above with the REST API to attempt to reset passwords for senders in an account. I get a status code 200 returned and no content in the response payload as expected, but the…
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Hi Team, Can anyone provide me the sample JSON for Create Package API which include below features: 1. Reminder Schedule. 2. Review Before Completion. 3. Templates. Thanks in Advance.
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We have been working with the Salesforce ESL App and are noticing unusual behaviors with PDF Form fields and how the data is layered onto the PDF. Is this behavior the same when utilizing REST or any other API with ESL? What are most…
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Hi, After signatures, my pdf size is increased a lot. For example, before taking signatures, my pdf size is 541 kb. But after signatures, the pdf file size in 1.94 Mb. What are the reasons behind this and how can we reduce the size?…
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Hi, I am going to generate a package with pdf which has version 1.7, Adobe Extension Level 11. It is not loading in a template with GUI or not generating package with it. Thank you.
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Hi Given that a PDF can accommodate multiple Signatures where some of them may not be required , how can I format my JSON so that it does not crash? Using the sample PDF in https://developer.esignlive.com/forums/topic/simulating-rest…
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Good day, I am working on integrating the esignlive for pdf form applications. During my research I found this guide that seemed like would be exactly what we needed. https://www.esignlive.com/blog/esignlive-how-to-creating-a-simple-php…
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Hi Does eSignLive have a healthcheck endpoint Regards mario
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The “packageID” seems fine, works for other API call but “SignerID” from Evidence Summary does not seem to be recognized. Its confusing as items are referred to by multiple names, e.g. PackageID appears to be the same…

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Hi there; my understanding has been there are 7 status's (Draft, In Progress[sent], Completed, Opted out, Declined, Archived and Trashed)

Does "Expired" count as a status? ( it's not included on OneSpan Account Summary report …