REST API | OneSpan Community Platform

Topic	Replies	Freshness	Views	Users
Normal topic E-Sign post authentication error: 401 Mixed case email Authentication Token I am getting a 401 error when requesting an authentication token for a "SENDER" with a mixed-case email. Other places in the REST API do not require a lowercase value for email in the json. The request I made was:	5	3 years 9 months ago	85
Normal topic Trying to use GET /api/sysinfo call I was trying below API call and received web page instead of expected Payload GET /api/sysinfo HTTP Headers<…	5	3 years 9 months ago	64
Normal topic Unable to use sender across more than one account Hello, We have the latest version of the on-premise OneSpan Sign platform and application installed here and we are quite confused as to why we are not allowed to create the same sender on more than one account. We…	5	2 years 7 months ago	173
Normal topic Reminder related items In the options for a Txn a reminder can be setup: a) What is data element internal to package that controls whether reminding is be set? b) What is data element internal to package that specifies # of days to wait…	5	3 years 8 months ago	49
Normal topic Usage report for more than 100 packages per day for the sender usage reportrest api I was wondering if there is any way to pull more than 100 completed packages for each sender for a given day. I have one sender that completes more than 100 packages a day and the completion report only shows up to 100 per sender,…	5	3 years 7 months ago	53
Normal topic Timezone I used {{TheHost}}/api/account/senders?from=1&to=100 API to retrieve Sender Object in JSON. The "top" level of this object contains two (I believe) related fields "timezoneId": "GMT", "created": "2020-04-24T17:42…	5	3 years 6 months ago	137
Normal topic Deleted Pkgs returned from API with query=trashed vs Deleted Pkgs in OneSpan xls rpt All pkg's are marked as deleted, all are for same person (owner/sender). We don't understand why lists seem exclusive of each other??? Seems OneSpan reporting is including pkg's not in return set from API call …	5	3 years 6 months ago	33
Normal topic Event Notification for email blocked It seems that there is no event notification for when an email is blocked. Say an email is used multiple times for a signer and that email bounces. Eventually it gets caught by OneSpan and is now "blocked" if that email is again…	5	3 years 3 months ago	193
Normal topic retrieving Sender via email adderess ( works ) vs Sender ID ( fails ) After doing some 11.39 SANDBOX testing; seems retrieving Sender via Email works but retrieving Sender via Sender ID does not. {{TheHost}}/api/account/senders/1iVOFpzqGzoF { "messageKey": "error…	5	3 years 2 months ago	42
Normal topic Create package API, can we use data field to store some data data Using create package API, Along with creating package, can we use also use data field to store some data. This field value we use in when retrieve the package. "data": { "additionalProp1": {…	5	3 years 2 months ago	120
Normal topic GMT in Evidence Summary Hey guys, How do we change the GMT to borrower's time zone in Evidence Summary?	5	2 years 8 months ago	98
Normal topic Using both Text Tags and Text Anchors Are there any known issues with using both methods of extraction in the same document? The following package has been created in the sandbox: zc1pssVwepH2BDjC0-lDlbuNzD8= The last document in the package…	5	3 years 1 month ago	138
Normal topic Callback for specific package callbackactive package Hello, I have a question with regards to callbacks. In our OneSpan account we have a callback URL configured to be used by one system for eSignature package events. We now are going to use the same OneSpan…	5	3 years 1 month ago	91
Normal topic Signature properties in active documents Hello, In the attached image, a signature properties interface we can see the Location: Client IP 172.16.4.81 My question is how can I edit this IP. Have been trying to…	5	2 years 8 months ago	51
Normal topic Is there any way to skip Approval request when we request attachments ? attachment we have created package with mandatory attachment from Signer? is there any way to avoid approval request for openspan owner ?	5	2 years 8 months ago	49
Normal topic Obfuscating certain documents fields varied by signer/role When a particular signer or role signs can we obfuscate certain data points to prevent them from seeing information? ...while a different signer/role CAN see the information. This would help me with some design considerations…	5	2 years 7 months ago	74
Normal topic Emails are not sending using role id notification Hi, I believe "sending of email" has been turned off on the sandbox I am using. we don't want them to send because sign them in the IFrame. But we are also doing email signing, and I was under the…	5	2 years 6 months ago	65
Normal topic Injecting fields fieldTransactioninjectinginjection Hello, I am trying to inject data into a field on a PDF that is uploaded to onespan. I have the field in the following format [Signer1.Capture1.Textfield1] …	5	2 years 5 months ago	88
Normal topic Suspended account I am trying to test creating a package and I'm getting this response from OneSpan: {"messageKey":"error.unauthorised.accountSuspended","message":"Cannot create session with suspended account.","code":401,"name":…	5	2 years 2 months ago	141
Normal topic Solution options for mapping signer to multiple signature fields Hello, FYI, I saw a similar question asked in 2016, but I wanted to post this new one to see if there is anything available today or in the roadmap that might help us:	5	2 years 2 months ago	205
Normal topic Is Custom Package ID supported by OSS? One Span Sign Hello, Is onespan allowing the sender to set a custom package ID? I want to add a custom package id when I am making POST api/packages, please find below request…	5	2 years 1 month ago	52
Normal topic OneSpan API call result API Hi Duo, when I use GET Packages API call response says I have total of X Packages but if I use GET account usage it tells me I have Y Packages and Y is almost double value of X. I need accurate "counts" . . . Thx Mike	5	11 months 2 weeks ago	56
Normal topic create one package using multiple template Create Package We have a requirement like below We will create few contract document templates(PDF) in onespan using onespan console. These document will have various fields(name, age etc) which will have to be populated programetically…	5	10 months 4 weeks ago	104
Normal topic Attachment requirements api rest Hi Is it possible to declare during the package creation instance that an extra file should be attached after signing the package documents? The package status automatically changes to COMPLETED after uploading the extra file or…	5	3 months ago	87	2861 + 1
Normal topic Detail about "Advanced" -- "Personal Message" field As described in this post https://community.onespan.com/documentation/onespan-sign/guides/sender-guides/user/configuring-recipients we can configure some "personal message" for the Recipient. Just want to know where this …	5	8 months 2 weeks ago	48

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