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Can I ask how I can apply my signature to documents I send out for signing?

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Hi ,

We are having documents inside a template. In runtime user is choosing what documents needs to be esigned based on that we will clone documents from a template and delete the extra roles and will send for esign.

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Hi, We're investigating to moving to the new package/layout designer and had some questions. In our sandbox environment the new designer displays a option to chat with eSignLive support. Is this normally shown on prod environments as…
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Hi there!!!.

We are working with automations with OS.... and how to handle some scenarios where we need to define where to place the “signature” using a fixed position .<…

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Im using the REST API and doing a POST to /authenticationTokens/sender to get a SenderAuthenticationToken. I then use this token to create a URL I redirect my users to, https://sandbox.esignlive.com/auth?senderAuthenticationToken=…
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Hi, 

Anyone knows if its possible to update or hide the "Next" button shown on the NSE interface (the one on top of the document to sign).

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We have the decline option enabled for our packages, but there doesn't appear to be any decline button visible in the mobile viewer?
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Hi,

I am not able to change the transaction name in Draft package in the new Sender UI. Steps I did:

1. Create New Transaction with name "transaction 1"

2. Change Transaction name to "transaction 2", pop up…

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Hi Team,

I was thinking to implement a dynamic authentication to One Span sign server from Guidewire. Currently how it works is we use the API KEY of the owner account and only that owner can review the package. But our…

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I require some help regarding some functionality:

1. How can we configure sent on behalf functionality in One Span in sandbox. Like from One Span Admin UI is it possible? If yes, can…

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Has anyone ever used OmniStudio with OneSpan Sign to put a signature block on a document such as a Grant Agreement for the user to sign within Salesforce OmniStudio?

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Hi there,

During the test, pop-up that I haven't seen before appeared since eSign. Is there a way to get rid of this?

 

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I would like to only display the document to be signed inside the iframe rendered on my side. How can I achive that? I have tried modifying ceremony settings but still I get a lot more elements. Thanks
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Hi, there are 2 questions want to ask: 1) when client click the opt out button in the signing ceremony, it redirect to login page, is it could be configured somewhere? 2) in the default email, it only showed the signer with email address…
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Hi,

I have a question regarding Optout/Decline, we tested for current behavior in v11.25 as

 

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We are supporting one of our clients and we are using AnyDesk as a support application. Will using this app affect the functionality of the PCC when the customer is trying to test whether they can sign a document?

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Hello, We are running into an issue where our signed PDF files are not being displayed correctly in Chrome and sometimes Firefox as well. Everything is normal with the PDF documents until we sign and download them through eSignLive…
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Use Case: Client has Vertical Enterprise App that they can customize output.  We have trained them on text tags and they are very excited for dynamic signing blocks, etc.

 

Since the App knows about the…

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Hi,

 

I have a document which two or more people need to sign it. I would like to for each sign OneSpan call my Callback API or when all people sign the document my callback api will be called by OneSpan.

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At Onboarding Accounts we have an issue with customer signed documents including Customer Agreement, Statement of Income, Customer Consent which in some cases OneSpan does not return to PEGA or there are delays in response. which causes…

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I noticed that there are 2 back office setting for in person signing, our requirement is hiding the package owner when signing. we tested and "hidepackageOwnerInPerson" is the one to apply to 'true, and I'd like to know what's the …
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I have a hypothetical question at this time. We may want to request another Onespan account with end users for a specific line of business at our organization. Having multiple Onespan accounts has some limitations.  


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I am trying to expedite my form creation, and I am working with a lot of radio buttons. I have a question - Is there a way to have an "IF" statement tied to it - If they select "Radio_Yes" then fill out "Text_Explain"?
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In my current setup, I have a main custom object with two buttons: "Generate Contract" and "Send For Sign Off". The first button uses Conga Composer to generate the contract document and saves it to the main custom object. The second…