Salesforce

We were able to leverage the ceremony settings and were able to take our customers to our defined url after they complete signature.

Two days ago, it mysteriously stopped working. Now it just shows "Done" button which does not do anything.

OneSpanAPIObjects.Settings settings= new OneSpanAPIObjects.Settings();

                settings.ceremony = new  OneSpanAPIObjects.CeremonySettings();

We want to have configured branding for two accounts so thinking to have separate accounts. 

Question is :

1. Can we configure two account API Keys in salesforce,
2. If yes, how can we do that? 
3. How do we specify which one to use and when?

We are trying to set up a URL to listen for Callback Notifications in salesforce. Following the API documentation here: https://community.onespan.com/documentation/onespan-sign/guides/feature-guides/developer/setting-callback-notifications I am a little confused as to how this would work in terms of Salesforce Authentication?

I have a question on how to install a writeback to defined salesforce fields after completing esign package. I already build a convention, that is working properly and writing back values inside PDF to defined Salesforce fields. If trying the same with given convention by using an created Custom Action, inside the package information on successful writeback is given, but fields inside salesforce object are not updated as expected. Inside URL, option for WriteBack is set to 1 and package is created properly. Can anyone help me, what is missing?

We’re looking to use OneSpan Sign directly in a Salesforce Community (Community Plus licenses) out of the box but it's not working.

We're trying to do it using the method in the "Creating a Transaction from a Custom Action" section of this page: https://community.onespan.com/documentation/onespan-sign/guides/connector-guides/developer/creating-transactions-programmatically and we've given the community user access to all of the OneSpan pages, objects, fields, etc.

On our main object, we have a quick action that fires a lightning component which on init queries for the necessary data & attachment, parses the url and then, fires an event to navigate to the url.

Recently when any user (System admin or custom profile user) clicks on the button and is redirect, the user will be sent to an remote authentication page where they must re-log to continue. This occurs twice before finally arriving at the auto prepared transaction record.