We're trying to implement OneSpan Sign, but in the process of using Apex SDK, we noticed that Callback Event Notifications are not getting created for the transaction. If we create the transaction manually in Salesforce, event notifications are created for the transaction. Is there a set of requirements that need to be met in order for Callback Notifications to be turned on for a Transaction?
I created an OneSpan Sign sandbox account and I'm trying to connect via the Salesforce OneSpan app however when I try I get an API key is not valid error. Has anyone ran into this before?
How can we allow a particular signer to upload a signature file into the agreement?
I know how to do it from UI but need to do it using salesforce apex code. Right now we are just adding the role as below.
I was able to install the connector on My Salesforce Dev-Org the app is showing when I go to the Admin page to connect to my OneSpan Sign sandbox I select the right environnement US2 sandbox (sandbox.esignlive.com) when I his connect a new window pops up to connect and I have the following error message :
this happens both when I try with my credentials & API key
I was wondering if You guys would be able to help
We were able to leverage the ceremony settings and were able to take our customers to our defined url after they complete signature.
Two days ago, it mysteriously stopped working. Now it just shows "Done" button which does not do anything.
OneSpanAPIObjects.Settings settings= new OneSpanAPIObjects.Settings();
settings.ceremony = new OneSpanAPIObjects.CeremonySettings();
//return url set and button label
settings.ceremony.handOver = new OneSpanAPIObjects.Link();
We want to have configured branding for two accounts so thinking to have separate accounts.
Question is :
- Can we configure two account API Keys in salesforce,
- If yes, how can we do that?
- How do we specify which one to use and when?
We are trying to set up a URL to listen for Callback Notifications in salesforce. Following the API documentation here: https://community.onespan.com/documentation/onespan-sign/guides/feature-guides/developer/setting-callback-notifications I am a little confused as to how this would work in terms of Salesforce Authentication?
I have a question on how to install a writeback to defined salesforce fields after completing esign package. I already build a convention, that is working properly and writing back values inside PDF to defined Salesforce fields. If trying the same with given convention by using an created Custom Action, inside the package information on successful writeback is given, but fields inside salesforce object are not updated as expected. Inside URL, option for WriteBack is set to 1 and package is created properly. Can anyone help me, what is missing?
We’re looking to use OneSpan Sign directly in a Salesforce Community (Community Plus licenses) out of the box but it's not working.
We're trying to do it using the method in the "Creating a Transaction from a Custom Action" section of this page: https://community.onespan.com/documentation/onespan-sign/guides/connector-guides/developer/creating-transactions-programmatically and we've given the community user access to all of the OneSpan pages, objects, fields, etc.