Topic Replies Freshness Views Users
Normal topic

Hi guys,

We have a case which must to star a signature process in eSignLive with a document that previously was signed by a client with a software certificate.

If we launch the process with this document and…

Normal topic

I think this is a dumb question, but do I need Conga to merge SF data into a document or can I use Field Mappings (via Conventions)? For example, I want to place the company name from the account record that the contact is related to on…

Normal topic

Does anyone have a protip on how to quickly place signature anchors on a document? I am often guessing the top and left values and then creating a full transaction to see if I got close.  Is there a faster way to get this…

Normal topic

Hi,

I have a scenario for a package with 1 document and 2 signers, only 1 signer required to sign the document.

when this package sent , both of the signers received the activate email (1 signer for signing, and…

Normal topic

We are trying to hook up OneSpan with LaserPro and have the documentation to make the connection but no instructions on how it works once completed. I understand that LaserPro will export the docs for eSign but does that then open…

Normal topic

Is there any way to control the tab order of fields on a form so that the signer will follow a specified order when tabbing through the form fields?  As things are now, this seems to be rather random.

Normal topic

Hi 

We are using onespan integration in Guidewire 8.0.7 version and I was able to create the package in my local environment . we promoted our code to the one of testing environment. When we click save draft package…

Normal topic

Hi - is it possible to use conditional logic on text tags?

For example, if user selects a checkbox, then we want a text field to be mandatory, otherwise it is optional.

Normal topic

Hi,

Is it possible to retrieve Signature Dates for all signers in a completed package?

 

Thank You.

Normal topic

Hi guys,

Literally, How the Sender cancels a pending e-signature package?

https://community.onespan.com/documentation/onespan-identity-verification/guides/web-service-guide/developer/cancel-transaction 

Normal topic

This is what we are seeing - please let us know if it is expected.

The Document signed event is only sent when a signer has signed all his blocks on a document. Signing only one of multiple blocks does not generate the event…

Normal topic

Some of our clients are asking to include arbitrary documents to the package that are not intended to be signed but are just for review. While I know this is possible, I am concerned that our http posts may get so large we bump into…

Normal topic

Hey guys,

Is it possible to automatically match the timestamp of an Ink-it report (evidence summary) with the signer's time zone?

 

 

Normal topic

I would like to sign off on all paperwork sent out by all our senders.  Is there a way to assign myself or a group a specific role so that when I place that tag on a pdf document I will always be the one assigned that field?<…

Normal topic

the documentation only provides a javascript snippet for classic. is this possible in lightning?

 

Normal topic

Hi,

I read the website below about naming conversion for document extraction, but I don't see the sample for radio button group, could you please send me the sample?

Normal topic

I am trying to support the following use case:

1.  Form is sent to a recipient to be completed and signed.

2.  Completed forms is returned to the sender for verification.

3.  Verified forms…

Normal topic

Have just started experimenting with conditional logic on forms and am hoping that someone has a good solution.  

Wanting to do validation on paired sets of check boxes (Yes/No).  Want to ensure that one and…

Normal topic

Hello, I want to disable the email notification to an specific signer, I already try this

'delivery' => [
                       …

Normal topic

Hi, If we have a pool of senders is it possible for each of them to be able to fulfill for each other? Is there a group setup that would work in some way. 

Normal topic

Hello,

I need help with an error message relatef to hornetq that we detected  in one of our prod environments. The related package has 5 documents, 4 documents were successfully signed and the last one signing…

Normal topic

I have a PDF that has a number of editable fields, when the signer completes signing the fields are no longer editable but when the sender downloads the signed document it is still editable. 

Lori

Normal topic

If a client makes a mistake on a form and needs to fix a custom field. How do you resend them to allow them to edit and re-sign?  We have clicked edit when it comes back for review and hit resend for signature but the client does…

Normal topic

Hello, since the opt_out option is removed in the 11.42 release.  What are our options if our client want to sign on paper ?

Thanks !

Guillaume Lampron

 

Normal topic

Hi there!  It would be nice to specify that documents ALWAYS attach after a signing package is complete.  This currently has to be done per signer and in our industry, I want to ensure that ALL signed docs get sent to ALL…