| Topic | Replies | Freshness | Views | Users |
|---|---|---|---|---|
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I want to be able to download the signed documents and audit trail for all customers completed transactions? Is there any easy way to do this without having to go through the transactions one by one in the UI or writing an integration?<… |
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For the different callback notification events in https://community.onespan.com/documentation/onespan-sign… |
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Hi, from the documentation, there are 3 pre-defined roles: admin, manager and sender. Another concept is about 'owner' as user type? what's the difference between 'owner' vs roles? and can anyone be 'Owner'? <… |
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If we have a common document storage for all sorts of PDF documents, is there a way for a program to inspect a PDF to determine it was signed using OneSpan Sign, and not just a PDF from other sources. |
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When you perform a run report function do you have the ability to export it or download it? |
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Hi, does the wording for the button such "opt out' or 'decline" can be changed? if so, does it apply to system level or account specific?
thanks, Cindy |
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Is it possible to change the upload size of documents to larger than 10MB, something more like 25MB? |
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Hi,
how to test email.complaint template? we are using CIBC SMTP server? thanks, Cindy |
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Can a customer pay for a customized report? We want to change the current account owner weekly report to only show "False" AND to display ALL the "false" transaction not just in the past week. If this is possible who can… |
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Does anyone know why the user would receive this error when they confirm? |
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I'm creating a template and it appears I have to set the recipient as placeholder and when the users use this template they have to change it from placeholder to recipient? Is there a way I can create a template that has the… |
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Can you confirm if there is a limit to how many delegates you can have. |
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Very new to this. One of our clients requires 'digital' vs 'electronic' signature - that is, the signer must have a PKI certificate and the private key of the user's certificate is used to create the signature. Does the OneSpan API… |
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Signer can be configured to receive flattened OR unflattened version document. I’d like to know what is pro’s and con’s about flattened vs unflattened version document? What is your recommendation for signer? |
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Hi,
I saw one post in the forum, and saying after signing started, not able to update the signer's email address. but I tried it with SDK call and it seems works for me. anything I missed? |
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I have a package that was sent out for signing and was completed successfully. The member is now trying to access the documents to review for their records and have input their Q&A incorrectly too many times. When I open… |
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In your email templates am I able to place our company logo and footer information? |
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I want to setup a template where I have setup 2 groups one called Advisors the other called Manager. Each of the groups will have multiple users in each, when the template is used by the sender would they be able to… |
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We have requirement where user are transferred between departments and his/her email ID changing (e.g. [email protected] to [email protected]). We can… |
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I've been looking for the PHP snippet to get e-signed person details. I found the below help from OneSpan documentation section. |
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<a href="$LINK_URL;">REGISTER YOUR ACCOUNT</a>
I was wondering if there is a specific URL I should be including in the html code? |
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Hello, I am trying to add a document to template, but getting below error. My document has text tags in it. Error: The document failed to upload and may be locked. Please check the document and try again.<… |
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We have users that have changed their name which results in a change to their email address that impacts their account with OneSpan. What has been the best practice there, as we have single sign-on, once the user have changed… |
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One of our clients tells us they want us to capture the IP of the signer. While we could make our best attempt to do this through our application, I can concerned about remote signing since this is not under our control. Does OneSpan… |
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Few Senders reported that when they set up the Fields such as Signature / Signer Initials they got misplaced from their side however from signer side - the document was fine and can be completed the signing without any issue. |
