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How to set challenge question after all signatures are complete

Hi,

Is there anyway to set the challenge question after all signatures are complete. The scenario i have is one the package is generated and signed we send an email out to the user with a link to download the signed…
How to sign a signet document ?

Hi,

We plan to used signed documents with our custumer.

The document we will use is already signed by one of our managers.

When we use one signed document, the first signature is lost.

DMN

…
how to start signing ceremony for people review the package

I have one scenario: signer1 doesn't need to sign/accept any documents in the package, in the remote scenario, how signer1 start the signing ceremony to review the documents?…
How to unlock a signer on a package that is Complete
unlock signer

I have a package that was sent out for signing and was completed successfully.  The member is now trying to access the documents to review for their records and have input their Q&A incorrectly too many times.  When I open…
how to upload customized default consent form

Hi,

I want to upload customized default consent form for every package, and my account already removed the 'default consent' form. when I tried to upload the form as document id as 'default-consent', this form always in…
How work with multi-page document? OnPage(1)
Multi-page WORD documents
Hello, I'm using c# / .NET to code. I am having trouble writing signatures on pages other than page(0) of uploaded documents. In my DocumentPackage, I use the "FromStream" method and stream a multi-page (3) pages document. However, in…
HTML tags are removed instead of being encoded
htmltagsencode
I've noticed that HTML tags are removed instead of being encoded. For example, the Signer opted out with a message: 
Can't sign as there is a  tag visible.
In the admin panel, there is a message: 
Can't sign as…
I can't counter-sign the main Contract since the Customer did not sign the Rider
The Customer accepted the Disclosures and Consent and signed the Contract but left the Rider unsigned. Therefore I cannot sign the Contract because it violates the Signing Order. How can I get past this outside of asking the Customer to…
iframe - event notification

First, my apologies if this is the incorrect forum group for this topic. Happy to move it to a different forum if there is a better one.

I am looking for documentation on all the type of events that would be sent to the DOM…
iframe questions
How would iframe behave in the case where there are multiple signers for a document(s)? Will the page we embed auto update (such as it does moving from one document to the next) for each person to apply their signatures? Or will we have…
Implementing a Listener
Is there documentation for what a listener would look like to get updates when a package is complete?
In person signing

What's the difference between click to sign or sign (in person)?  
In Person Signing - SMS Authentication & Expiration Date Setting
Hello Folks, We are currently evaluating eSignLive and have couple of questions related to specific use cases. 1. Is there support for SMS authentication for In Person signing.? If it is not supported currently, how do you capture…
In the callback JSON payload what is in the sessionUser property?
callbackcallback event notification

For the different callback notification events in https://community.onespan.com/documentation/onespan-sign…
In-person session in an iframe
iframeevidence summary

I have been trying to wait to ask more questions and consolidate them in one post for you. Your welcome. :) Regarding the iframe/inperson signing ceremony. In the package API that we send to eSignLive to create the signing ceremony…
Increase the document size upload from 10MB to???

Is it possible to change the upload size of documents to larger than 10MB, something more like 25MB?
Injecting field values

Hi,

 

I was reading thru the injecting field values on this link https://community.onespan.com/documentation/onespan-sign/guides/feature-guides/developer/injecting-field-values?origin=developeresignlive.
Input text field to multiple signers
Hello! Is it possible to insert one text field into PDF document the way multiple signers could edit it? Thanks.
Integrate the One span with react-native

Is it have any ways to Integrate the One span with react-native:

* Can we use the one span sign along with react-native? if "yes"
* How we can add to the ability of the user to draw his signature Anywhere on pdf?

…
Integrating OneSign Dashboard with Current Laravel Application
webPHPAPI

Hi,

We would like to embed or integrate the onespan sign product inside our web application, like the attached sample process (please see attached png file)

Sorry for this basic question:

1- basically I'm…
International phone number to get OTVC when perform SMS

What is customer experience  with international phone number to get OTVC when perform SMS authentication? Is it as good as domestic? Do you have any issue with international phone OTVC when perform SMS authentication? …
International SMS phone number format
internationalSMS

Share from support ticket:

What is the international SMS phone number format for OneSpan Sign?
Eg.&nbsp…
iPhone hand writing problem
If I choose the signer and the handwriting process for signature type, then the user can see the white window on his phone and apply his signature with his hand or with is electronic pencil (if available on his device). But the problem…
Is account configurations promoted or copied?
Hi all, If we wanted to use a source or reference account settings for a target account's configuration, can oneSpan ensure that the configuration is duplicated accurately or is there a chance of human error. Does oneSpan promote…
Is it possible to have a package complete if 2 signers out of 5 have signed?
Let’s say we have an agreement that will be sent out to 5 individuals. If 2 of them sign then the agreement would be considered complete and the remainder would not need to sign. Is that type of flow supported?