| Topic | Replies | Freshness | Views | Users |
|---|---|---|---|---|
Normal topic
Hi, 1) in our on-prem version, I don't see the authentication for recipient can use KBA, and also I tried in the sandbox, doesn't see it either. Would you please let me know in which version KBA is available and how to use it?… |
||||
Normal topic
Hi, I want to upload customized default consent form for every package, and my account already removed the 'default consent' form. when I tried to upload the form as document id as 'default-consent', this form always in… |
||||
Normal topic
How can I delete a draft? |
||||
Normal topic
The sender only wants to receive an email once the signing process is complete... is this possible to setup ? |
||||
Normal topic
Hello, Where can I find Voluntary Product Accessibility Template (VPAT) for OneSpan Sign mobile application and for this software in general?
Thanks! |
||||
Normal topic
Hi - is it possible to use conditional logic on text tags? For example, if user selects a checkbox, then we want a text field to be mandatory, otherwise it is optional. |
||||
Normal topic
I think this is a dumb question, but do I need Conga to merge SF data into a document or can I use Field Mappings (via Conventions)? For example, I want to place the company name from the account record that the contact is related to on… |
||||
Normal topic
I am trying to find documentation on we can create fields on a PDF that OSS can anchor to. I have Adobe Acrobat CC and can add text fields to a PDF file. I am trying to anchor to the field by the name I gave those text… |
||||
Normal topic
Hi folks, I am curious in case I create a transaction that comprises multiple documents and to be forwarded to multiple signers(recipients) what option do I have for the following case"
|
||||
Normal topic
When using the callback function to listen to DOCUMENT_SIGNED events, I do not receive the event if the user does not click the "Done" button before clicking the "Confirm" button. |
||||
Normal topic
Hi, |
||||
Normal topic
I was trying to add a new document to existing package and got the following error Cannot edit or delete package.","name":"Access Denied" I serached the forum and found out that the package should be in draft state,… |
||||
Normal topic
Hi, when my client opened the downloaded document in adobe, it is showing the message (see attachment). as of I know, once document is signed for partial … |
||||
Normal topic
Is it possible with text tag extraction to send two PDF documents with the payload? If so, can you share an example - we are not finding any examples? We are using the OSS ReST API to send payload data. |
||||
Normal topic
Hi there. I'm trying to make a textfield required. I see that I can do this when I'm about to send a transaction (see screenshot). Is there a parameter I can include in the textfield in my document so that this field is… |
||||
Normal topic
I downloaded the copy tool then made the mistake of setting it to be opened with Acrobat. What should it be opened with? I have downloaded the JRE environment. I have used this tool several times but this is a new laptop… |
||||
Normal topic
Hi Team, I am using OneSpan sign in CPQ for our client and client requirement is they want to customize email which getting when document is send for signature.Is there any way to cutomize OneSpan Email or Disable One Span… |
||||
Normal topic
Looking through the documentation and I'm unable to find a date for when the package was actually sent. Is this available somewhere? |
||||
Normal topic
Hi, In the email template body which is html file, my client request such as below to embed a link to website <a href="https://www.example.com/xxx.html" target="_blank"> … |
||||
Normal topic
|
||||
Normal topic
Hi ,
Some of our clients experienced the below issue, when clicking the signature box,… |
||||
Normal topic
Hi, our client tried to delete account in the Owner account via Sender UI, after he clicked 'x' (delete) button, nothing happened in the GUI, but we found there is error in the log, any idea?
… |
||||
Normal topic
Hello,
When we create a package and send it to OneSpan, OneSpan sends an email to the customer to inform him/her that there is a document which he/she can sign. In this email, there is also a link to OneSpan… |
||||
Normal topic
Have tried every possible parameter to PackageService getJournalEntries that I can imagine and every value returns a 404. I added several notary journal entries to package ArdXvFMXC6rdEW6lpzHYhb4T1Pk= can you tell me the… |
||||
Normal topic
Hi Team, When we download signed documents from onespansign using REST API, after opening it, we can see validation warning as "At least one signature has problem" (Please refer highlighted section from the… |
