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Link URL to Signed documents

Hello

Instead of using the OneSpan Sign email.complete email to provide a link to the signed documents to each signer, I would like to send a custom email or via a web page.

Is there a way to build this link URL…
Sending documents to multiple users
onespan sign

Hello,

If you send several documents to a group of people, will each person see only the document they need to sign or do they see everything?  If the later, is there a way around this?<…
Injecting field values

Hi,

 

I was reading thru the injecting field values on this link https://community.onespan.com/documentation/onespan-sign/guides/feature-guides/developer/injecting-field-values?origin=developeresignlive.
Signature reason additional information

Hi is there a way to add information to the signature reason that is shown on the PDF when viewing the signature properties?
Javascript Event Notifiers

https://community.onespan.com/documentation/onespan-sign/guides/feature-guides/developer/using-javascript-event-notifiers

 

For the events listed as "Can Event Be Temporarily Stopped?" what does that mean? …
Resending a Signing Invitation doesn't work

Hi,

resending a signing invitation doesn't work. Not in the Sandbox and also not from the Web UI.

I actually don't believe I am making a mistake using both. Maybe the problem is in our package coding, wich however…
Custom field in callback notifications

Hello,

 We started integration with oneSpan and our applications and we are now facing issue with callback notification service.

We have 2 applications which can initate signing process in oneSpan (sales app and…
Field validation - make sure at least one field is populated
field validation

I have 5 text fields on my form. Is there a way to make sure the signer (recipient) enters value in at least one of the five textboxes before the signer signs and completes the form?
Group User

Hi,

 

We would like to check if it is possible to set up an account for a group, using for example a shared mailbox for the user. Then, people with access to that mailbox would be able to access OneSpan to send…
Making text input required, and enforcing that at least one checkbox is checked based on answer

 

I have a document where a home seller is answering questions about the condition of their property. I'm trying to accomplish the following:

- If a seller chooses yes when answering if their property has…
iframe - event notification

First, my apologies if this is the incorrect forum group for this topic. Happy to move it to a different forum if there is a better one.

I am looking for documentation on all the type of events that would be sent to the DOM…
Condtional Requirement logic not working as expected

I'm working on a document where the signer is answering Yes/No questions, which I have set up as Radio fields (with radio groups) as Yes No options. We have different sections, where if the signer chooses a single Yes option, they need…
How can I to automate the "MySelf - Sign" after configuring /MyAccount/Signature
AutomateSigning automation

I got a problem in the Guatemala country, because I need to get all packages signed by 2 people, buy I need to understand if is it possible to get the 2nd signer automated (the account owner)

Could some help me?
Evidence is not downloaded completely through "Transaction Export & Download Tool"

Good afternoon, 

when generating the download of documents through the OSS - Transaction Export & Download Tool .jar, not all the supports that were signed on the web are evident

Through the web on the portal you…
eSign iFrame on a mobile device
What is the user experience like with an iFrame on a mobile device? Is it responsive? If not, can the iframe initial load go directly to the signature placeholder? And for the user to review document, panning and pinch zooming would be…
Attachments visibility for Signers
Hi, We've a scenario where in we are using the Fast Track feature. The Fast Track template has one document that is signed by two signers. The fast track signing url is for vendors to sign on the document and upload supporting documents…
API Key
api key

Hi,

 

Having a little trouble getting an API key so I can start using the product... I signed up for a developer sandbox and got an email with the following instructions.

 

Get started…
When a signer SMS cellphone can be update

HI,

After a package is created with sms authentication, could you please let me know when I can update sms cell phone and when I can't update this sms cell phone?

 

Thanks

 
Access Denied
access deniedSignee error

Can some help me out with this error message?  The first signee had no issues but the second signee went to the package a day later to sign and then received an Access Denied.  Is it possible there was some kind of…
email template BCC'd getting full

Has anyone experienced issues whereby the sender starts receiving messages that the signers email address may be wrong and it is somehow related to the how the emails are managed / archived.  It appears the email address box is…
merge account

Hi,

I want to merge one owner account to another account. from the merge sender option, 3) before merging the account owner to another account, please set one of regular sender of origin account as account owner.

my…
TimeZone Settings
time zone

Guys,

I am using this as a reference for timezones.

https://www.onespan.com/blog/onespan-sign-release-1121-time-zone-support

…
Bulk transfer senders from one account to another
Sender Managementbulk uploadtransaction details

Hi,

We are creating new Onespan Sign accounts, and need to transfer senders from older accounts to the new ones. Since there are over 1,000 senders to transfer between accounts, is there a way to do it in bulk ?

Also…
Accept TIFF upload format

Is there a reason why you can't upload TIFF file format?

 

Thanks
Override $PACKAGE_OWNER_EMAIL via API SDK

Is it possible to override $PACKAGE_OWNER_EMAIL when createPackage via API SDK?