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We're not using One Span Connector for Salesforce. We will use Apex SDK.

Our OS production license has 3 users and the same three users exists in Salesforce. How can I set up a authentication between Salesforce user and OS…

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We are working on creating Onespan transactions in Salesforce and have written out some Apex Trigger code to assist with the process. In order to use it in Production, we will need to write an apex test class that cover the code itself…

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Good morning,

We have been implementing OneSpan APEX SDK and the event notification feature is working great in the sandbox.  When we went to update our OneSpan prod account with our config / refresh token we get the…

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I am successfully receiving events in Salesforce for transactions I created in the OSS portal but not for any packages I create via the SDK.  Is there something I need to set when I create packages via APEX?

I noticed…

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Hi , I am unable to find a way to specify the authentication method when creating an e-signature process automatically/Programmatically . Kindly Help us one of our customer need this solution . Thanks
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I have got into a very weird scenario today. Using Apex SDK to create package in OneSpan.

I have created a package in OS with placeholder1 assume roleId as 'ph01' and signer1 with roleid as 'signer01' 

Now when…

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Hello, I want to download document which is attached to package. I have package Id. String response = sdk.createPackage(pkg,blobMap); This above function is returning me package id. But not able to find any function which returns me…
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Hi,

I want to implement some sort of writeback feature for our transactions to update a Salesforce record upon completion.

Is it possible, once we've identified that a package has been completed, we can query using the…

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Hello, We have integrated our salesforce application with onespan using APEX SDK.

We want to publish a daily report on the status of the packages that was last updated on 'Yesterday'. I see as per documentation we have to use…

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We are consuming onespan esign feature. From this morning we are getting resource not found error message in the esign frame.

API url:

"https://sandbox.esignlive.com/api/authenticationTokens/signer/multiUse"

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Is it possible to modify the text on the initial "Go to Uploads" button that appears during a ceremony requiring a file upload?  Or is it possible to modify the text that says "There are pending uploads"?

We'd love to…

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Hi,

Currently using APEX SDK to retrieve a template from OneSpanSign, then removing roles from the template as needed, if the number of signers change. I've currently defined 2 roles on the template, and am trying the scenario…

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I am using a template inside OneSpan to create the package. The template is set up for 2 signers but I would like to remove the second signer using the apex class if there's not one.

I am able to create the roles for both…

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Hi,

We create a package from our Salesforce API and redirect the user to the signing URL in case of in-person signing.

Is it possible to remove the "Exit Signing" option from the "More Actions" menu?

If not…

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Hello, We have integrated our salesforce application with onespan using APEX SDK for our signature use cases. We have setup below usecase which is working fine. 1. Sent e-signature request to John smith (only one signer on the package)…
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Hi, This issue popped up in the last couple of weeks in our testing Sandbox environment. We've been using Text Anchors to configure all our signatures, so we have a FULLNAME block, and a corresponding Date signed that gets auto-populated…
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Is it possible to pass attachments to eOriginal?

 

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Is it possible to create 2 optional signature blocks in a document that are intended for 'additional signers' that have not been defined as a signer in the package?

We've got our main signer, and we want to give them the…

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We're trying to generate the package using template. Templates are created in sandbox.esignlive.com. While generating the package we're receiving below exception, OneSpanRESTAPIHelper.OneSpanRestAPIHelperException:…

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I just started with Apex SDK and its integration in one of my developer sandbox. But i didnt see anything with the API key in my sandbox (screenshots attached). So i created a client Id and client secret but not sure if its the right…

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Is there a change in updatePackage call for new signing experience. I am able to generate the package and update the package with settings and roles from old signing experience account but same cannot be done with new signer experience…

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Hello, We have integrated our salesforce application with onespan using APEX SDK for our signature use cases. During our signature request, we need user to input their tax number, for that we are passing following expression which works…
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We are exploring a solution to display signature blocks utilizing the Apex SDK based on the Signer’s time zone.

We can find documentation on this for Java and .Net SDKs but nothing for…

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On small screens / mobile is there a way to extract the zoom feature out of the 3 dot menu and show it on the main section, like it works on large screens?