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I am getting an error error.validation.sendPackage.noApprovals from the Salesforce Package. 

There's plenty of customization on the Apex class and everything works as long as the file is in the Static Resources…

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I am having trouble replacing the "Placeholder" signers for the template created. I have 2 signers setup as placeholders ('Signer1'). 

        //Build actual Role in replacement of placeholder

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We are embedding the designer in an iframe.  After the user clicks "Send to Sign" the package moves to in-progress status. We prevent OneSpan from sending the message; rather we send the URL via Salesforce.  What is the best…

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I am using the apex sdk with language='fr' option on the package, email to the signers comes in french but upon clicking the link where it takes you to the login page, it always shows in English. 

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We are grouping multiple forms into a package that will often have multiple signers.  Are there some considerations for handling when a signer declines to sign one of the forms? It appears that declines the entire package.  Is…

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I am using a template inside OneSpan to create the package. The template is set up for 2 signers but I would like to remove the second signer using the apex class if there's not one.

I am able to create the roles for both…

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I'm working on the callbacks into Salesforce. The callbacks are triggering just fine. And the provided code where we are uploading the signed documents into the document object is working perfectly. However, I need to upload the…

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We allow users to click a sign button on a page that expires rather quickly (2 minutes) and it opens OneSpan in an external browser tab. Does OneSpan have a feature to ping an endpoint during the signing ceremony to keep the…

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For attachments that are uploaded, how can I get the file extension (PDF, jpg, tif, etc...)? I only see these attributes on OneSpanAPIOjbects.AttachmentRequirement:

            this.data =…

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I am getting the following error. I'm using the code in a Salesforce Flow. This works perfectly in the first sandbox. But I'm beginning to move this to production and something is not working. I've spent about 4 hours trying to figure…

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Is it possible to modify the text on the initial "Go to Uploads" button that appears during a ceremony requiring a file upload?  Or is it possible to modify the text that says "There are pending uploads"?

We'd love to…

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Hi,

I am working on cpq,and my requirement is to use quote fields in one span document so please help me to get it.

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I'm wondering if the APEX SDK has the ability to create a sender. I see that some of the other SDKs can.

 

https://community.onespan.com/documentation/onespan-sign/guides/feature-guides/developer/managing…

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I'm having an issue when sending the pdf to OneSpan. This is the error from the dev console

"String length exceeds maximum: 6000000"

Is this because my files are too large? What's the fix?

 

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Hi,

 

Is it possible to add a field to allow users to input a job position? And make it a required field?

I'm struggling to find a TYPE & SUBTYPE to support this requirement.

 

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Hi all,

Is it possible to customize the email sent out once the signing has been completed (the one with a link to download completed documents'. 

We use e-sign for multiple different documents and want each…

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We're using OneSpanSDK to generate e-signatures for clients, we're maybe generating ~800 per day. Every now and again a client will receive an

Unauthorized Access
Failed to validate token.

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Reading these two documents:

https://www.onespan.com/blog/onespan-sign-developers-consent-document-vs-default-consent-part1

https://www.onespan.com/blog/onespan-sign-developers-consent-document-vs-default-consent…

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We noticed this morning that when a packageID contains _x something in the Apex SDK is removing it from the string.  We are passing in:

packageId = '6h_xtu2OH3w-7q9B1Xww0ztuIm0="
OneSpanAPIObjects.Package_x…

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Hi all,

How can I make a checkbox field required so that a client must mark this as TRUE (as well as doing the normal digital signature)?

Thanks in advance

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Is it possible to create 2 optional signature blocks in a document that are intended for 'additional signers' that have not been defined as a signer in the package?

We've got our main signer, and we want to give them the…

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I have the code working that sets the "sender" when the package is not in-person. But this code doesn't seem to work with in-person. All the in-person packages shows me (account owner) as the owner even when I set a different user as…

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Are we able to merge data onto a document and also set it as "accept only"? 

I am following this blog post but wondering if we can stamp the fields on the document with values too: https://www.onespan.com/blog…

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Hi all,

What does the following error message mean when trying to pass through a Salesforce attachment to OneSpan?

Error creating OneSpan package with documents: 520 - null - error code: 520

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We need to push our signed documents into an eOriginal vault. The instructions say to push it through a "data" field in the API.

Question #1: Location and Procedure

There are data fields in the root…