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Hi,

I was trying the below code snipped

To upload documents to packages, 

 

headers = {
    'accept': 'text/html; esl…
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Hello,

We are utilizing security questions for a signer to answer before they can esign a document.  Only the first two questions actually tell you they are required, but in reality, we want all of the questions to be…

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Hi Team,

I am trying to access the API: https://sandbox.esignlive.com/api/packages

I have created 2 transactions, but I am getting only last transactions metadata. Count is returning as 2 but metadata is only…

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Hi Team,
 

I am getting the below error while running the integration code. Kindly assist. 

ORA-29273: HTTP request failed
ORA-06512: at "SYS.UTL_HTTP", line 1130
ORA-28860: Fatal…

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Guys,

Ever since the last update we are noticing issues with download the Evidence Summary. Our file system is telling us that the request coming back from the API call we are making is a 0kb size. Also, this is completely…

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I am trying to list all transactions that have been done but in my GET https://sandbox.esignlive.com/api/packages I only am getting the last transaction. It does not bring all of them. I am wondering if there is any id or role name…

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/api/account/subaccounts call returns number of subaccounts. I was wondering if it returns more than 100 subaccounts or if not, what I should do in order to retrieve more than 100 subaccounts. 

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Please refer to the attached logs, we are getting "Gateway Timeout: 504 Gateway Time-out" error in bulk. Request you to please have a look and help us with some resolution.

We are first…

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Hi everyone,

We are working to integrate OneSpan with Pega application in order to manage the Customer Digital Onboarding process.

Currently, we achieved consume many API services in order to create a transaction and…

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Hi,

I´m using /api/packages/{packageId}/attachment/{attachmentId} to dowload documents of a package that has been signged, how ever I´m getting a "404 Resource not found" error.

 

However document…

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As posted in this thread it seems injecting radio buttons into a PDF is not supported -- is that still the case?

In…

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Hello everybody,

 

I try to implement a signing order, but it doesn't work. All three Emails are sent at the same time.

What's wrong? Here is my json code:

{

"documents": [

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During the development of a small PoC, we have hit an exception in one of the REST calls that we are not able to resolve. What we are trying to do is the following:

1. Clone an existing template with one document and signature…

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Hi,

Is there any documentation on how to upload multiple documents using the ONESPAN SIGN API, currently trying to use POST /api/packages/{packageId}/documents, however second document doesn´t get uploaded.

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Hi,

 

Some of our overseas developers cannot call the sandbox API anymore, it says that the CloudFlare has banned their IP.

 

Is there anything that can be done to address this?

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Getting error when create package when read file from server.

Working Code: When read file from local machine

 

 var options = {

       …

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Hello,

I want to integrate the Id verification into my web application, I already integrate onespan to my application but i want add an id verification security to the signature.
I need help.
Thank you.

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Hi.
I have a requirement that after the package has been created, the user has changed its mobile number and the system has to send the SMS to this new mobile number.

In order to do that there is a way to…

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When creating a new package from a template I am trying to populate one of the existing text fields only if I have specific information. How can I achieve this using the rest api?

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Hi OneSpan team,

I have my account owner as:

first name = "Abc"

last name = "LLC"

With this, we have the PACKAGE_OWNER_NAME as "Abc LLC", which is used as part of the email templates. Is there a…

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Some of our signers do not have the last name. What should be passed via REST API in such cases? Someone without a last name should be allowed to register a signature on his document.

 

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Hello,

I'm wondering if it's possible to update the signers from a call to the PUT /packages/{packageId} endpoint. The signers are listed as part of the payload, as they are for package creation in the POST request. However,…

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Hi Duo,

Hope you are doing well!

In reference to resending email notifications to…

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I have access to three Sub Account.
I can create package inside any of the sub accounts in UI.


If i create a package through API it will be created inside my home sub account

How to create package…

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I would appreciate some help--I am trying out the sample Managing Senders (REST API) code--I just want to retrieve senders--and I'm getting {"messageKey":"http.status.404","message":"Resource Not Found","code":404,"name":"Resource…