REST API | OneSpan Community Platform

Topic	Replies	Freshness	Views	Users
Normal topic Download pdf file instead of zip file rest api Is there any way of downloading the documents from the package in the pdf form instead of zip file while using REST API.	9	7 years 8 months ago	173
Normal topic Downloading all transaction package files Hello, Is there a REST API call to GET a zip file containing all packages from the eSignLive account? Main reasons would be for pdf archival of all the transactions flowing through the system. I'm using Postman and curious what the GET…	1	5 years 5 months ago	40
Normal topic DRAFT Packages not visible Hello, just started to work with the REST API. currently working thru the Python test cases / examples. i have two initial observations. 1. when i execute the test case 1 (create package) the python run output successfully completes…	6	3 years 1 month ago	81	492 159 + 2
Normal topic Duplicate Emails on Classic Signing Experience Guys, Is this feature supported on the classic signing experience or only in the new signing experience?	7	3 years 7 months ago	83
Normal topic E-mail Customization E-mail templatesE-mail customizationSEND TO SIGN Hello Duo, After going through the resources of onespan, I have found that there are list of templates we can choose for receiving onespan email message. We are particularly interested on an email notification from…	1	1 year 7 months ago	49
Normal topic E-Sign post authentication error: 401 Mixed case email Authentication Token I am getting a 401 error when requesting an authentication token for a "SENDER" with a mixed-case email. Other places in the REST API do not require a lowercase value for email in the json. The request I made was:	5	3 years 9 months ago	85
Normal topic Editing Field Values using /api/packages/{packageId}/clone right Currently trying to customize my package.... It is an existing template on my sandbox and I would like to be able to customize the fields each time I clone the package. Is this possible? This is the current JSON payload I am sending... the…	3	5 years 5 months ago	102
Normal topic Electronic Smart Note Guys - Can you only create an electronic smart note when there is a notary associated to the package? I'm running a few tests where I send a package with just signers and I am not able to create a smart note. When I send the exact same…	2	4 years 7 months ago	22
Normal topic Email Bounce 500 Error Receiving this error Payload: {"@class":"com.silanis.esl.packages.event.ESLProcessEvent","name":"EMAIL_BOUNCE","sessionUser":"eb60f69c-091c-4540-aeb1-b435c78f5a34","packageId":"aJmRaO-v7e-MgfZl8I0kEfl08Dc=",…	1	2 years 3 months ago	48
Normal topic Email Bounce event Hi , I have callback listener setup and configured to trigger when there is "PACKAGE COMPLETE" , "PACKAGE DECLINE" and "EMAIL BOUNCE" events. While it works fine with the "PACKAGE COMPLETE" and "PACKAGE DECLINE" events, I am not able to…	3	7 years 5 months ago	106
Normal topic Email Content Configuration Email Content Configuration We would like to modify the content of some of the emails that are sent to the signers. As an example based on data in our application we would like to modify the content of the invitation based upon the signer being the primary person on…	1	7 years 2 months ago	42
Normal topic Email Delivery of the Signing URL Hi,Good day! Requirement-While sending a transaction, we don't want the recipient to receive the mail with the url to sign. Steps taken-We tried disabling the…	1	2 years 3 months ago	30
Hot topic Email delivery status? In doing some testing in my sandbox, I noted that if I submit a package with a signer with an invalid email address, early the next morning I got a delivery failure notification to my email inbox. I'm curious if there is a way to actively…	19	6 years 8 months ago	173	10 + 1
Normal topic Email Go to Documents button Is it possible to specify the url to a custom company page which contains the iframe signing ceremony? Also, is the signer notification email message/layout to sign a document customizable? Thanks!	4	7 years 8 months ago	16
Normal topic Email Reminder : Could not retrieve the transaction summary for transaction uid Hi Team, We are using POST reminders api to schedule reminders. Initialy, we are creating package in DRAFT status. Secondly, we are calling reminders POST api to set reminders. As a response, we…	1	3 years 5 months ago	43
Normal topic emailMessage content length limit Hi, I saw the post for email Message content length limit was 1024 back in 2017, is it still true for our on-prem v11.25? if not, could you let me know the new limitation? thanks,	2	3 years 11 months ago	40
Normal topic emailMessage content length limit emailMessagelimits Hi, Is there any limit for emailMessage content text? I have a script generating list of items and it can become quite long. In one testing case it was 4k characters long and I got the 500 Internal Server Error on package clone.	3	7 years ago	18
Normal topic Emails are not sending using role id notification Hi, I believe "sending of email" has been turned off on the sandbox I am using. we don't want them to send because sign them in the IFrame. But we are also doing email signing, and I was under the…	5	2 years 6 months ago	65
Normal topic Embed Document Creator in Web App? Hi! Can I embed the creation flow of the document (package?) into my web UI such that my user can upload a document, affix the signature tags, and then send it out for a signature? If so can you point me to the documentation on how to do…	5	8 years 2 months ago	16
Normal topic Embedding document on a web page embed Hi guys, I looked around and am not able to find confirming on this: is it possible to embed the form/package for user to sign on our website? All of our users have their own account and it would be nice to be able to display the form…	4	5 years 10 months ago	70	159 + 1
Normal topic Enabling Review Before Completion in Create Package API Hi Team, While creating a package using REST API. What is the exact configuration that I have to do enable the review before completion feature on the particular package? Can anyone help me on this? Thanks in advance.	1	2 years 8 months ago	135
Normal topic Enforcing capture signature Hi, Is there an option to enforce the signature capture in the package and the signature level? Thanks	1	4 years 4 months ago	64
Normal topic Enum value FULLNAME does not populate ESign date for English version Hi OneSpan Team - We have a requirement where we need to populate the ESign Date and fullname on a accepted document , We are using the Enum value FULLNAME as subtype and type as SIGNATURE. This is working fine for French version ,…	2	5 years 1 month ago	10
Normal topic Erro na requisição: 405 Client Error: Method Not Allowed Signature Design Hi, I am sending the following request: import requests def generate_embedded_signing_url(api_key, package_id, instance_url): roleId="63f942c0-8c00-4733-8c96-8275b9100555" url = f"{instance…	1	9 months 1 week ago	38
Normal topic Error Code 400 - Validation Error Hi, I'm trying to follow the example https://developer.esignlive.com/guides/quick-start/creating-and-sending-a-package-rest/ however there seems to be conflicting information between the required fields listed there and the ones listed on…	7	4 years 9 months ago	349

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