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Hello,
I get documentExtractError when create and send package with pdf document in REST API. It started when I added "extractAnchor".

 

Request failed with HTTP Code:: 400 Request Body:: {…

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One of your competitors offers something they call a 'document markup feature' that allows signers to make changes to documents and negotiate changes during the signing process. Does OneSpan have any feature like this currently or is it…

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Hi,

Trying to configure JWT authentication. It would be great if someone could share any resource, links for configuring the same.

Thanks

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Can we remove "sandbox" watermark when we download individual files from sandbox environment

Background: Im trying to download the pdf files uploaded to sandbox environment and that file will used internally for processing

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Is there an API endpoint that allows API clients to delete set of fields in one API call?

I have a OneSpan Sign template with a grid of 50 rows. Each row has a checkbox fields. Based on the data displayed on the row (using…

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I checked the guides and no matter what i do i am getting the error below on postman the url i used was https://sandbox.esignlive.com/oauth . I have created an app and have the client id and secret with me, i want to know which URL to…

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We are facing this issue intermittently in production.

We have a grid on our template which includes set of `Country Code` and `Phone Number` fields. 

The issue is - after package is…

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Hi,

I have been exploring OSS website for details of evidence summary, but apart from the following links, I couldn't find much info, I am looking for some description of an evidence summary which would explain what it basically…

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Hi In our Web Application, we have a 2 Types of PDF: 1. Templated PDF which our App will merge Data ; The resulting PDF will have the merged data and Fields with the DocumentExtract tags [SignerId#.Capture#] 2. PDFs from 3rd party…
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Does the signing url support authentication using SAML or some other means so that if someone gets access to the URL they wouldn't be able to use it without a valid token?
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Hi What is the difference between decline and opt out.
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Hi Does eSignLive have a healthcheck endpoint Regards mario
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Hello; I am trying to set up REST API integration for one of my clients. I've gotten as far as: 1) Create The Package 2) Add a Document 3) Create a Signer (Role) 4) Add the Signer I am now trying to send the document to the Signer. …
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Hi, After signatures, my pdf size is increased a lot. For example, before taking signatures, my pdf size is 541 kb. But after signatures, the pdf file size in 1.94 Mb. What are the reasons behind this and how can we reduce the size?…
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I am making the following call
https://sandbox.esignlive.com/api/packages/uUoiB-Htq5GXIvRN9VeDcjrMXYE=/documents/default-consent/approvals/b838ff5f-d63e-4a63-af92-fb2ec7fe9b98/sign
and sending in the payload the following:
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Hi Team, While creating a package using REST API. What is the exact configuration that I have to do enable the review before completion feature on the particular package? Can anyone help me on this? Thanks in advance.
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Guys, Lets say that we have 3 signers. Is there a workflow for when we have to change signers for a document that has already been signed by one of the other signers involved?
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Hello Team, I have a problem with the order of the Consent Document and the Contract. I am using API to created the package and send the documents. In the beginning I was sending only a Contract. Last days I did some code changes to add…
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please help us to know how we can send the template which was created in sandbox through Rest api
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is there any api to delete multiple rules in single rest api call

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i have created a signature for the owner in UI and map some label which is common for all signers to the owner. i need to update the signature of the owner to zero through code so that the signature will not be visible to other signers …

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Hi ,

I know there is a api to return all the document related to a package as zip . Is there a way to download all the documents as a PDF.

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HI ,

Is there a possible way to create our own electronic Disclosures and signatures consent form.

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I do not want to display the decline and optout buttons to the signers. please share me the spec details how to send in request.

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I need to check radio or check box before signing . Is this possible in one span .