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Currently trying to customize my package.... It is an existing template on my sandbox and I would like to be able to customize the fields each time I clone the package. Is this possible? This is the current JSON payload I am sending... the…
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I am getting a 401 error when requesting an authentication token for a "SENDER" with a mixed-case email. Other places in the REST API do not require a lowercase value for email in the json.

The request I made was:

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Hello Duo, 

After going through the resources of onespan, I have found that there are list of templates we can choose for receiving onespan email message. We are particularly interested on an email notification from…

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Guys,

Is this feature supported on the classic signing experience or only in the new signing experience?

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Hello, just started to work with the REST API. currently working thru the Python test cases / examples. i have two initial observations. 1. when i execute the test case 1 (create package) the python run output successfully completes…
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Hello, Is there a REST API call to GET a zip file containing all packages from the eSignLive account? Main reasons would be for pdf archival of all the transactions flowing through the system. I'm using Postman and curious what the GET…
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Is there any way of downloading the documents from the package in the pdf form instead of zip file while using REST API.
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I am in a beginner label.So I need to download file it may be json or octat stream.But I dont know how to download file for concurrent user.Actually I have to do performance testing for Api. Thanks in advance Imran
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Is there a way to generate a download link for the documents on onespan? We would like to house the link on an internal website. I am aware of the REST call to download docs.. https://developer.esignlive.com/guides/feature-guides…
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Hello. This is not working. I tried below code and get this error message. I am trying to download an in progress transaction since this cannot be done in the UI. I tried the below code but am getting the below error message. Can you…

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Team, I was exploring REST API for one of our need, where, we need to download all the documents for all packages that has been completed for a given day. I see Reports option where you can git list of completed packages for a…
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Guys, We've noticed that when we have a notarized package, the users are not able to download the documents until after they sign and confirm the document. When there is not a notary associated to a package, the user can download the…
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Hi, Please help me with the following: I am using REST API, .NET and a sandbox account. I want to download a document in PDF format. For this I can use the call: GET /packages/{packageId}/documents/{documentId}/pdf But this call…
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Guys,

When creating a package we have to upload the file via ByteArrayContent. Is there any way to download a document's byte array after it has been uploaded?

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Hi ,

I know there is a api to return all the document related to a package as zip . Is there a way to download all the documents as a PDF.

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Hi, I have a scenario in which I have two different document and I want to show second document after completion of first one(both are for same user) In both documents some of the fields are common. Now what want , when user opens second…
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Hi, On the DOCUMENT_SIGNED callback is it possible to know who has signed the document directly or in some other way indirectly? I need the email of the person who has signed the document for our application workflow. What can I do with…
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During the development of a small PoC, we have hit an exception in one of the REST calls that we are not able to resolve. What we are trying to do is the following:

1. Clone an existing template with one document and signature…

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Hi - I am using the document retrieval URL. (/packages/:packageId/document/:documentId/pdf) When I receive the PDF on my end, the document is password protected. Is there a way to turn this off? I assume this would happen at the point of…
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I have a document package that contains two documents and three signers. One of the three signers only has an approval on one of the two documents. While I am able to limit that user's signing ability, they can still see the other document…
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Hi, I'm integrating with the e-sign live api and have had some trouble with certain pdfs causing the signing ceremony to give me a blank page. After the package is created and a url is created the window appears blank. (Even the default…
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Hi Forum members

Where is it  defined the default page size for documents?

Can the page size be assigned different values per account?

We have 2 accounts in our OSS (on premise) and same document is…

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Hello,
I get documentExtractError when create and send package with pdf document in REST API. It started when I added "extractAnchor".

 

Request failed with HTTP Code:: 400 Request Body:: {…

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Hi I want to Specify/ restrrict the Documents a Recipient Can View. The following link has java and C#code https://docs.esignlive.com/content/c_integrator_s_guide/sdk/c_managing_documents/document_visibility.htm?Highlight=document…
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Hi Is there a callback event when a signer views the document to tbe signed, but does not take any further action after viewing. The signer simply closes the browser Is there a webpage that describes all the callback events. What…