| Topic | Replies | Freshness | Views | Users |
|---|---|---|---|---|
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I'm sending transactions on behalf of other users through the API. When I… |
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Hi, I'm having a problem. When I define the payload to create the transaction, OneSpan overrides the attachment ID. For example, the user is required to attach 2 documents. In the first document I want it… |
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I'm trying to figure out how I can identify which signer has signed when I receive signer_complete event. It sends: {"@class":"com.silanis.esl.packages.event.ESLProcessEvent","name":"SIGNER_COMPLETE",… |
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I am running into an issue with my radio button group. I have selected one of the required options but when I try to complete signing I get an error that says "Not all approvals have been confirmed" I have attached a screenshot. Here is… |
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Hi, I am wondering if it is possible gather signer inputs in input fields after signing via the API? We are looking to store text inputs and radio button selections. |
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I have placed a signing date tag the top of my document. The document essentially reads "this is effective as of {{esl:Signer1:SigningDate}}." When we open the signing ceremony this is blank and just leave a large space in between the… |
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Hi OneSpan team. I'm capturing the sender's signature in my custom UI. And save it via POST call to "user.signature.handdrawn". Could you please tell is it possible to store the color (e.g. blue) of the signature and… |
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Below are the step we use for hand drawn signature capture using api POST https://sandbox.esignlive.com/api/packages/<t-id>/documents/<document-id>/approvals/<approval-id>/sign |
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Hello, We are creating a OneSpan signature package using REST API calls. We create the signature package with all signers created, all documents uploaded, and all signature package settings set except the placement of signer… |
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I need to customize signing ceremony (logo, primary and secondary color) at package level I saw that you can send a settings.ceremony object with some parameters, but i don't see you can send properties from signing theme… |
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I need to add a signer to a package that has non-signature fields (i.e: textfield, checkbox, selection). Is that possible?
I saw a blog that claims there is a feature named "No signature fields" that enable… |
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I started getting 500 errors from onespan api when try to get signing url for a package role
http response received: { |
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How can i hide more actions dropdown located in navbar right? I need to send some particular property in settings.ceremony when create a package? (here in screenshot says: "Mas acciones", which in english means More Actions)<… |
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Hi everybody,
I'm wondering if there is a way to define a sender that doesn't have an account in onespan
I need to create packages created by some users from my platform and i would… |
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Today my api received a 500 from onespan api when try to add an approval to a document: Transaction ID: rgTewo--sFa0BVWLrD-hKnfjVmk= DocumentID: clrth98xx04xvtvsi8r2ejwwv Request Body: {… |
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Guys, We are seeing some issues where we have a document that is about 4 or 5 pages down that has some required fields and required radio buttons. We are getting an error message on various pages prior to those required fields… |
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Hi There,
I have a use case where I need to retrieve information around user creation/user deactivation and user role (s) via API's and integrate with my SIEM solution. Is this possible? Calum |
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Hi |
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We’ve seen an error a few times in the past week or so (screenshot attached.) During signing, after clicking Confirm on one doc we get a server error as below. We have to close the modal and restart signing, which… |
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Guys, I am getting this error when trying to update the package status of a package. Is there something going on with the PUT call? I am able to do the other POST calls. url - https://sandbox.esignlive.com/api/packages/… |
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Duo, Has anything changed with the process of changing the notary on a package? We are now not able to change the Notary at all on any of our Notary packages. Also, just fyi, this happens when trying to use a notary that is within… |
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Our api encounter multiple issues when update role email e.g: [email protected] is considered invalid for onespan api Could you clarify which type of email validation onespan api… |
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Hi, I have a method to Retrieve the attachment: public async Task<byte[]> GetAttachmentContentAsync(string packageId, string attachmentId) _httpClient.DefaultRequestHeaders… |
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Hey, So when I use OneSpan sign as myself (connected user to onespan in Salesforce under admin tab) I have no issues. But if I have another admin who has same permissions try to view a transaction record they get the Insufficient… |
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In looking at the API reference as well as playing around with the calls in Postman, while Onespan guides users to create a bearer token, often they're not using it, instead passing the API Key in basic authentication. Why is this? What… |
