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We are facing an issue with third party cookies in Safari and in other browsers where the users have the third party cookies disabled. Currently, we have the URL"https://sandbox.esignlive.com/access?sessionToken={sessionToken}" in an…

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Hi - 

Can someone confirm to me what the state a completed transaction inherits once its retention date expires? apparently they are deleted after retention period expires rather than archive?

 

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Hi,

I'd like to know hot to  default the signature type at the account level?

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The default behavior is to use the same signature across the entire signing session. One of our clients demands the user provide a signature for each document. We plan to use mouse-signing. Is it possible to force this behavior thru the…

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Hi,

I'm having an issue when trying to use the delete feature to permanently delete a package.

Using the Java SDK, I simply execute the following line.

eslClient.getPackageService().deletePackage(new…

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Hi,

We have a need to flatten a large number of signed/locked documents. The following API call works great for one document at a time: GET /api/packages/{packageId}/documents/{documentId}/pdf?flatten=true

Hoping…

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Hi,

We would like to embed or integrate the onespan sign product inside our web application, like the attached sample process (please see attached png file)

Sorry for this basic question:

1- basically I'm…

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We are using the API key, for our production account.  How can you have multiple branding options when it comes to using the API key?  I am not sure I am asking this very well, so let me know if there are other things I can…

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When a new user is provisioned, the user status is set to PENDING.  When using SSO, the user status never changes to ENABLED because they do not get the activation email.  How do we get the status to ENABLED so that we have…

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Hi,

I have the question regarding layout after transferring ownership

Example:

sender UI account "A" as the owner, sender UI account "B" as the sender under "A"

1) "A" creates the layouts and make…

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Hi,

I am discussing with my corporate security to allow our teams to use the upload document feature with the malware detection. I was wondering if there is any thing I can share with our security team about the malware…

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Hi,

Does OneSpanSign support both Pascal and Camel casing?

if no, can you pls share what does it support

Thanks

Naresh

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We would like to know the following

 

  1. Can the Esign Emails be invoked in French?
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I know that SMS is considered two way authentication but is QnA considered to be the same?

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Hi Team,

We are using .net rest api to create transactions. We have one scenario where we are getting error from OSS:

"technical":"EsepCommand failed and no fallback available.","messageKey":"error.internal.default",…

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Hi,

 

I have a scenario where I would like to create a group of 2+ signers and require 2 of the members of the group to sign in multiple locations.  From reading the documentation with the APIs and looking…

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Hi Team,

We are consuming onepansign RET API to create transactions. Can you please provide answers for below questions?

1. "RequestDescription" parameter from JSON request is not getting used anywhere in the…

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What's the difference between click to sign or sign (in person)?  

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Is it possible to create a template and only share it with certain senders?

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Is it have any ways to Integrate the One span with react-native:

* Can we use the one span sign along with react-native? if "yes"
* How we can add to the ability of the user to draw his signature Anywhere on pdf?

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Hi,

I have a requirement to upload multiple documents, this has already been acomplish. However is there any way to just sign once, and this automatically signs the rest of the documents?

 

 

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hi,

We installed Esign 7 in a container environment. Backoffice login page came and I managed to login by using default credentials

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the documentation only provides a javascript snippet for classic. is this possible in lightning?

 

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Hello,

Users are complaining that they all receive an email when signing is completed.

My workflow is configured like the table below.  We only want the customer (step 1)  and the last person (Step 5) to…