| Topic | Replies | Freshness | Views | Users |
|---|---|---|---|---|
Normal topic
Hi,
When creating a package and calling the setName method with a string containing a period or dash the JSON response says deserialization failed, upon further inspection there were also code 400 "invalid state" messages included. How… |
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Hi, in the account setting for the below resource, can I put '"$RECIPIENT_NAME;" as the variable there? if so, could you please provide the sample? sms.template… |
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Valid sender requires both a first name and a last name, but what about when the sender is a company or only has one name. There is no ability to leave one blank. In the OneSpan UI, first name and last name are both required… |
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Hi Duo, I was trying to send the transaction to sender for signing as well. In some of the instances in our use cae, there might be a case where the sender also needs to sign the transaction. If I am not wrong, I had… |
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We have developed an API service wrapper for OneSpan Sign, using .NET framework 4.7.2. This service is currently deployed within an Azure Service App. We are investigating the possibility of moving this service to a container and… |
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Hello, In this question I am not looking for any technical details or answers to how to integrate as I am fairly comfortable with our ability to do what is needed. Instead, I am just looking for someone who might have… |
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Hi Duo I have a customer that wants to copy the templates or Layouts from their FedRAMP Sandbox subaccount to a different Sender in a different subaccount in FedRAMP production … |
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Is it possible to capture data for each time a user log's in/ log's off of the Onespan Sign web portal? |
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Normal topic
Hello,
We are getting a red error message in the UI when we attempt to elevate my eSignLive user account from a "Member" to a "Manager" that indicates we've exceeded our user limit.
From what I can see, we have a license that lets us… |
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Hi,
Does the default "Electronic Disclosures and Signatures Consent" is available in other languages? For instance I'm located in Montreal and we have to support both English and Frech languages and we have also a lot of Chineese… |
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hi,
we have developped a platform that make it easy to integrate digital signature solution with differents internal application in a company.
a customer is interested and thus we need to deploy our platform in their Azure web application… |
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Normal topic
I want to request customer to upload his last tax return as part of a transaction. However, customer may actually has the tax return captured in many separate files (e.g. 1 page per file) as he is taking photos via his phone.
I tried to… |
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Normal topic
I use following method to update senders info:
eslClient.AccountService.UpdateSender(info, senderid);
The problem is that once this is done sender is inactive and invitation needs to be sent to a sender.
Is there a way to activate sender… |
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Normal topic
Hi,
I saw one post in the forum, and saying after signing started, not able to update the signer's email address. but I tried it with SDK call and it seems works for me. anything I missed? |
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Normal topic
I see there is a RESTful API to update an existing document in a package. Is there a function call in .Net SDK to achieve the same thing? Or, do I need to call 'delete document' then call 'add document' if I want to use .Net SDK?
Also, if… |
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Normal topic
Is it possible to download a completed package in a normal folder (not zipped)?
If not, can they be unzipped pragmatically after download?
Thanks
Jack |
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Normal topic
Hi,
when we create the package or upload the new document, I got 'error.validation.unsupportedFileType' error? in which scenarios, this error will throw?
thanks,
Cindy |
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Normal topic
I checked that the Opt-out function is good. I also checked that the Notification email went well.
But after the INK-it opt-out is completed, the screen like the attached image is exposed. How do I handle this screen if I don't want it to… |
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Normal topic
Hi , In on-prem v11.25, currently when the transaction is completed and signer received the completed email to download, and… |
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Normal topic
I created a template and added a bunch of fields. When I created them I did not set field names. Now when I go back and try to add a field name, when I click on the field name input and type, nothing happens. |
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Normal topic
Team,
We are unable to remove partially signed/signed document from the package. Could you help us on this?
Thanks,
Sushma |
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I'm unable to remove a sender from our sandbox account. I'm able to log in as the account that i want removed and I've verified that there aren't any transactions. I've deleted them all and I don't see any drafts or archived… |
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I am fairly new to OneSpan sign API. I'm using Java SDK. Two questions: |
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Normal topic
Hi, I'm trying to change the default logo. I used the sample script provided in the forum... ...{"src":"http://www.logo-maker.net/images/common/company-logo8.gif","link":""} but the new image is not displaying… |
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Normal topic
I know that SMS is considered two way authentication but is QnA considered to be the same? |
