| Topic | Replies | Freshness | Views | Users |
|---|---|---|---|---|
Normal topic
Hi Team,
Can we disable Click to Apply feature to required documents and manually sign on that document in the package.
Thanks,
Navya. |
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Hey guys, Is it possible to automatically match the timestamp of an Ink-it report (evidence summary) with the signer's time zone?
|
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Looking to figure out if there is documentation or a reference to the maximum number of signers/recipients one can have in any given document. |
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What is the maximum number of templates that can be created under a single Esign account. I am attaching a screenshot for reference of template that I am referring to. IS there a limit on this template number under one… |
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Some of our clients are asking to include arbitrary documents to the package that are not intended to be signed but are just for review. While I know this is possible, I am concerned that our http posts may get so large we bump into… |
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Hi, I want to merge one owner account to another account. from the merge sender option, 3) before merging the account owner to another account, please set one of regular sender of origin account as account owner. my… |
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Hi , I have a package (see attachment for the package details), there are 2 signers required to sign the package (1st signer required to sign form 6249 and… |
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If we submit a ticket and have a user moved from one of our Production OneSpan Sign accounts to another of our Production OneSpan Sign accounts, does this also move their transactions, templates, layouts, etc.? We have one account that… |
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My email address is already set up as a sender with a sandbox that is shared with others.
I want to create a separate sandbox where my email is the owner so that I can do some testing without affecting what others are working on. An… |
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Hi,
One of our client is reporting that the "ESL:MESSAGE:STARTED:SIGNER_COMPLETE" event is not showing in console with Mobile Signing Ceremony, under this scenario:
- Have a signer and three documents, first document contains one… |
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Guys, With the new FromFile aspect of things, is it possible to have 2 captures on one document? Can I have one fromfile capture and then one capture that is loaded from the handdrawn element? |
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Normal topic
Hey there,
In our project, we have one scenario requires embedding two signing ceremony in two different iFrame div at the same time, one for each signer of a package.
I am also using event notifier from this documentation:
https://docs… |
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Normal topic
How can you have a clustered configuration with OneSpan Signon. I have several servers which I like to have the eSignature service running on them, whats the best way to create a cluster configuration that can run the… |
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Normal topic
Exception in thread "main" com.silanis.esl.sdk.internal.EslServerException: Could not create a new package in one-step Exception: HTTP POST on URI https://sandbox.esignlive.com/api/packages resulted in response with status code: [400,… |
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Normal topic
We have existing Nintex workflows, using CoSign for electronic signatures. We are investigating changing to eSignLive for signing. Is it possible to have multiple signers in a flow, with some signing in parallel and some signing only… |
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Normal topic
As we're building out our production environment, I've realized we may have an issue with several environments using the same instance of onespan when we are utilizing the event api integration. Can onespan be set up so that we can have… |
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Normal topic
Hi,
We are implementing eSignature application for our field agents who would solicit electronic signature from their client on their tablet.
Business has provided us a requirement that at the time of signing document XYZ, there needs to… |
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Normal topic
Hi, I am discussing with my corporate security to allow our teams to use the upload document feature with the malware detection. I was wondering if there is any thing I can share with our security team about the malware… |
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I am testing the use of the JavaSDK in my local environment using my person sandbox API key. It has worked fine with the classic experience, but my organization is moving to NSE and I want to test documents that I create with NSE. Can I… |
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Hi All, I'm starting integrating the signing platform through a POS application I've used other signing platforms but the name of the entities seems to be different so I'm quite puzzled about where/how to start. … |
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I have seen many posts and guides on how to create a Signer Workflow which enables signing in sequence or succession. We have a requirement to allow our signers to sign at their own convenience in any order they choose. Can this be… |
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Regarding this thread https://community.onespan.com/forum/disable-email-notification-signer Have there been any additional controls added for email notifications? Specifically, we would like to disable email notifications… |
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This is what we are seeing - please let us know if it is expected. The Document signed event is only sent when a signer has signed all his blocks on a document. Signing only one of multiple blocks does not generate the event… |
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Normal topic
Hi, from the screenshot I attached, there are total 14 packages in the inbox, but I only see 1 package in the inbox could you explain where are other 13 packages ? thanks, Cindy |
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Normal topic
I am writing an app that will hypothetically integrate with OneSpan Sign. I would want the users of my app to be able to log into OneSpan Sign and grant my app permission to create Transactions in their OneSpan sign account on their… |
