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Signing multiple documents at once
Auto-signsigningsigning ceremony

Hi,

I have a requirement to upload multiple documents, this has already been acomplish. However is there any way to just sign once, and this automatically signs the rest of the documents?

 

 
Signing for a spouse - 2 signers, but one session?
signatures
Years ago, with our initial eSign implementation we noticed a significant drop off when we required a married couple to sign separately. In many states, we found that it was acceptable to have two signature tags, one for each spouses, in …
SIGNER_COMPLETE event notification
Hi, We would like to use the signer_complete event notification so that we get notified on when a signer for a given package has completed signing. Below is the event that we receive but the event has no indication of which signer…
SIGNER_COMPLETE event does not get received by addEventListener
OneSpanEVENT NOTIFIER

I use the event notifier with a Iframe (https://community.onespan.com/documentation/onespan-sign/codeshare/esignlive-event-notifier) for couple years in my projet and when I have configure it initially the event to check for completion…
Signers have same email
Hello, We are getting exception when we try to add signers to package with same email. We are receiving message - 'The email is already in use for package'. So, is there a way we can add signers with same email to the package? Thanks,…
Signer without Email
Hi All, I have a scenario where I have an e-signer that will not have an email. Example: An elderly person is in an office, signing a contract to rent a room/apartment/service in a retirement home/nursing home/home services. This elderly…
Signer status

Hi,

In the OneSpanSign.Sdk for .Net I am missing the field signed on the Class OneSpanSign.API.Approval.

Currently we only have the DateTime? property Accepted which is visible in the SDK Package -> Documents…
Signer Order - Auto notification

Question on Remote Sign, where the signer receives an email. If the signing order is set, is OneSpan supposed to automatically email the next-in-order?

I have a setup with 2 signers. Using the Role index, they are 1 and 2. (I…
Signer IP Address

One of our clients tells us they want us to capture the IP of the signer. While we could make our best attempt to do this through our application, I can concerned about remote signing since this is not under our control. Does OneSpan…
Signer identified at runtime
Hi, We've a scenario wherein we have 3 signers for a given document and all of them sign sequentially. Singer1 signs then signer2 and then signer3. The issue though is that signer2 is identified at runtime and known to signer1. i.e…
Signer Email Notifications
Using REST API to create the package along with the documents and return a response package id. After that, we initiate a REST API signerAuthenticationToken passing packageId and email address of the signer which then redirect to an…
Signer email address required?
Might be a dumb question - are email addresses required for signers? Can you add a signer without an email address to an in-person ceremony? Thanks. -- Bryan
Signer Delegation Feature

On OneSpan Sign, if I am a delegate for a user and I decide to sign a form on behalf of the user, who's name appears on the form signature?  Is it my name or the user I am delegate to?
Signer Complete Event
Hello, We have created a package . Signed all the roles the package, status is complete but we have not received SIGNER_COMPLETE event for one Signer(Co-Buyer). Package details are as follows Id - 'h9eJYgg9zzjqR27QdfoM7XqnMws=' …
Signer Authentication and Updated Date
Hi team, We have few questions from our clients: Is there any event for "Failed Question & Answer Authentication” & “Question & Answer Authentication” or “Signing Session for Signer” ? For these events, JSON file (package file) gets…
Signed Field not visible in browsers

Hello Onespan,

I am stuck with the issue for a while and decided to post something here.

 

I am currently using two documents for signing.

One document is in .pdf format and this works fine.<…
Signed Document - Validation Error

Hi Team,

When we download signed documents from onespansign using REST API, after opening it, we can see  validation warning as "At least one signature has problem" (Please refer highlighted section from the…
Signed and all signatures valid. Document was updated after signing.

I keep getting this message "Signed and all signatures valid. Document was updated after signing."  Nothing was updated, just downloaded the document.  Is this valid?  It has been rejected by a vender because it looks…
SignatureWidget -> base64 created with which modification ?
Signature Design
Hello, I'm trying to integrate a signature drawner in my website to save the design of the signature and use it to sign with eSignLive. But the string base64 assign to handdrawn field in the package settings doesn't working if the string…
Signatures not trusted

Whenever we download completed signature documents from the platform and open them in external PDF viewers such as Adobe Acrobat, the signature fields say there is an issue and that the certificates are not trusted.

Why is…
signature window alignment issue

Hi ,

 

Some of our clients experienced the below issue, when clicking the signature box,…
Signature Uploading
Can we upload a signature for the sender via API? And use it for future use. So that the sender won't have to do manual signing everytime
Signature reason additional information

Hi is there a way to add information to the signature reason that is shown on the PDF when viewing the signature properties?
Signature Pad Signing

Is it possible to use a signature pad with written signature using the OneSpan web site? The examples I have seen are all click-to-sign. Any Java code examples you can point me to?

 

Thanks
Signature Pad Compatibility

We are looking into Signature Pads, for Capture Signature, that are compatible with OneSpan.  Are there any recommendations as to which ones will work best for this?