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I was able to sign a document when a signer is assigned to a signbox using API.
But the same users sign is not possible when the singer belongs to a group.

is there any restriction to sign via APIs for groups?

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Hi,

I am wondering if it is possible gather signer inputs in input fields after signing via the API? We are looking to store text inputs and radio button selections.

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Hey,

So when I use OneSpan sign as myself (connected user to onespan in Salesforce under admin tab) I have no issues. But if I have another admin who has same permissions try to view a transaction record they get the Insufficient…

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Receiving Access Denied on Interactive API Reference Page. Occurs whether logged in or out. Previously don't think the page was behind authentication at all. Already cleared browser cache, using multiple browsers etc. How to fix?

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Is there any way to customize a signing date to comply to a specific date format? I.E. something like dd/mmm/yyyy? Would there be a difference if the date is injected with [Signer1.Fullname1.label1.Date] as a pdf form field or if the…
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Hi Esign team, I am wondering if there's any way i can make "Capture Signature" my default signature currently "Click to-Sign" is the default signature Thanks
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Hi, is there a way to test the callback feature so that when there is a callback from ESL (example after the signing ceremony is completed), it calls my Dev running the webservice ? like http://localhost/api/eslListener/ ? Assuming: I've…
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We are trying to add multiple documents with Meta Data to the REST API in a single call. We are able to add a single document with meta data using a call like
POST /api/packages/CexKAcIADCrhmET2TheZdEtnnQA=/documents/ HTTP/1.1
Host:…
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Hi I got the following error when creating a package. Can you please give me a detailed explanation of this error. {"messageKey":"error.notFound.signerNotFound","message":"The specified signer cannot be found.","code":404} Regards …
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Is there a way to generate a download link for the documents on onespan? We would like to house the link on an internal website. I am aware of the REST call to download docs.. https://developer.esignlive.com/guides/feature-guides…
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Getting connection exception when i try to retrieve documents using rest template https://sandbox.esignlive.com/api/packages/avN83DHFw-MIWHZJHk8D54pgzcs=/documents/15657c0c6edb22100d4a0c632c722a2d9b35ca89dae3aa60/pdf
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HI ,

I have a scenario like 

1.upload the document in one span.

2. Pump the data to the document through one span.

3. No e-signature needed.

4. once data is pumped we will get…

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I can PUT to /packages/{packageId} and update a package's data node.

However I failed to update a document's data node (PUT to /packages/{packageId}/documents/{documentId}).

I also tried, but failed, to…

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HI ,

I have a scenario like i  need to only pump the data and signers will manually sign the document. 

For that in some case i need to delete the signers at run time but not the fields associated with the…

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What is the meaning of the provider element of role/signers/delivery, i.e. when one defines a role, one can specify

{
  "id": "Signer5",
  "reassign": true,
  "type": "SIGNER",
 …

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Hi Team, 

I wanted to modify the signer details for a package using following URL

 

 

https://sandbox.e-signlive.ca/api/packages/{packageId}=/roles/Signer3

and body

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I'm trying to save some metadata in the `data` attribute of approvals, or even within a `Field`, but when I GET the package, `data` is `None`. I've had no issues saving metadata within `Documents.data`. Not sure whether this is a bug,…

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when I tried to create a package using API call to my sender account (not the owner), even in the header, I put the sender API key there, but I got error message as 

{
    "code" : 401,
  …

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Guys -

Since we are not sending a document up for a smart note, it's being automatically generated from the data and enote data sections, how do we go about adding one to an existing transaction that is already up in OneSpan?<…

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When documents are signed via the application they are uploaded for storage, however some of the generic documents don't have a customer ID available.  Is there a way for the sender to be able to apply the customers ID onto…

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Hi,

I saw the post for email Message content length limit was 1024 back in 2017, is it still true for  our on-prem v11.25? if not, could you let me know the new limitation?

 

thanks,

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I'd like to know  how to check if a signer is locked via JAVA SDK?

 

Thanks,

Wendy

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Hi

After creating a transaction in onespan sign using REST API, user is getting the below error while signing the document :

The selected document('s) could not be uploaded. The document('s) might be…

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Hi,

we have a production case, when the client tried to confirm the signature, it got error. 

 

In the backend log: 

2020-06-04 23:50:02,568 INFO  [com.silanis.esl…