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Hello,

Is there a way to set the default signature type to Click to Sign at the document level ( applies to all signature fields) when creating  a package using .NET SDK & using signature text tags?

using…

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Guys,

I am trying to find more information on this to see if this impacts us since we are using the callbacks. Can someone point me to an example of how this is being used/removed so that I can check if I will need to modify…

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The “packageID” seems fine, works for other API call but “SignerID” from Evidence Summary does not seem to be recognized. Its confusing as items are referred to by multiple names, e.g. PackageID appears to be the same…

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I'm querying packages from OneSpan Sign REST API. I don't use any filters, so I expect to get all of the packages. There are two, one in the inbox, and one in the drafts folder. 

Here's query

curl -X GET "https:…

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Hi

On an In progress transaction (SIGNING_PENDING) with multiple signers & with Document A that is signed by (SIGNING_COMPLETE) Signer A, is it possible to update the document content (bytes) without losing the already…

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Dear Champs,

I'm looking for REST API POSTMAN collection for GET https://sandbox.esignlive.com/api/packages/{packageId}/documents/{documentId}/pdf

Also advise where can we get packageId and documentId?

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I understand the following link is where I can test REST API Call:

https://community.onespan.com/products/onespan-sign/sandbox#…

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Guys,

We have a backup account that is not tied to a vault for testing. We've been told that one account that we are using for a notary has been set up correctly but when I try to update the professional identity fields for…

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Hi,

I was trying the below code snipped

To upload documents to packages, 

 

headers = {
    'accept': 'text/html; esl…
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Hello,

We are utilizing security questions for a signer to answer before they can esign a document.  Only the first two questions actually tell you they are required, but in reality, we want all of the questions to be…

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Hi Team,

I am trying to access the API: https://sandbox.esignlive.com/api/packages

I have created 2 transactions, but I am getting only last transactions metadata. Count is returning as 2 but metadata is only…

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Hi Team,
 

I am getting the below error while running the integration code. Kindly assist. 

ORA-29273: HTTP request failed
ORA-06512: at "SYS.UTL_HTTP", line 1130
ORA-28860: Fatal…

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Guys,

Ever since the last update we are noticing issues with download the Evidence Summary. Our file system is telling us that the request coming back from the API call we are making is a 0kb size. Also, this is completely…

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I am trying to list all transactions that have been done but in my GET https://sandbox.esignlive.com/api/packages I only am getting the last transaction. It does not bring all of them. I am wondering if there is any id or role name…

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/api/account/subaccounts call returns number of subaccounts. I was wondering if it returns more than 100 subaccounts or if not, what I should do in order to retrieve more than 100 subaccounts. 

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Please refer to the attached logs, we are getting "Gateway Timeout: 504 Gateway Time-out" error in bulk. Request you to please have a look and help us with some resolution.

We are first…

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Hi everyone,

We are working to integrate OneSpan with Pega application in order to manage the Customer Digital Onboarding process.

Currently, we achieved consume many API services in order to create a transaction and…

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Hi,

I´m using /api/packages/{packageId}/attachment/{attachmentId} to dowload documents of a package that has been signged, how ever I´m getting a "404 Resource not found" error.

 

However document…

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As posted in this thread it seems injecting radio buttons into a PDF is not supported -- is that still the case?

In…

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Hello everybody,

 

I try to implement a signing order, but it doesn't work. All three Emails are sent at the same time.

What's wrong? Here is my json code:

{

"documents": [

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During the development of a small PoC, we have hit an exception in one of the REST calls that we are not able to resolve. What we are trying to do is the following:

1. Clone an existing template with one document and signature…

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Hi,

Is there any documentation on how to upload multiple documents using the ONESPAN SIGN API, currently trying to use POST /api/packages/{packageId}/documents, however second document doesn´t get uploaded.

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Hi,

 

Some of our overseas developers cannot call the sandbox API anymore, it says that the CloudFlare has banned their IP.

 

Is there anything that can be done to address this?

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Getting error when create package when read file from server.

Working Code: When read file from local machine

 

 var options = {

       …

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Hello,

I want to integrate the Id verification into my web application, I already integrate onespan to my application but i want add an id verification security to the signature.
I need help.
Thank you.