Topic Replies Freshness Views Users
Workflow Sends Doc to be signed

LaserFiche Workflow sends doc to be signed.  Onespan hold it in draft.
Laserfiche Connector with Workflow on PDF
LaserficheworkflowPDF

We have everything working great with Laserfiche Forms, where after the signatures are completed, OneSpan knows to assign a certain metadata field to the specified document to indicate to the corresponding workflow that…
Registering New Document Programmatically in Salesforce

We are implementing new functionality related to Proctors (document type) and we need to create a new declaration. In the process, created new Document_Proctor like Declaration_FYLSX, however we are facing issues with new…
Text Tags support in Salesforce

Does the Salesforce connector support text tags?
Upgrading to Laserfiche 11

Hello,

I am in the process upgrading to Laserfiche 11.  I upgraded Laserfiche Web Client to 11.  I installed OneSpan for Laserfiche 11.  Followed instructions and installed Web Client and Notification Components…
URGENT: Get Completed Document Inside Case of Salesforce

How to place a completed OneSpan Doc as an attachment of a case inside Salesforce. They are doing a one time process outside of the Salesforce Connector to meet a compliance requirement.
Cant create package
Hi All I just installed esignlive in my salesforce developer org. When I click on New button to create "esignlive package" I get error error=redirect_uri_mismatch&error_description=redirect_uri%20must%20match%20configuration …
Trouble Setting up Laserfiche - Connection Profile
Connection Profile

We were able to get Onespan option into Laserfiche but there was a problem in creating a new connection profile.
Laserfiche Install - Failing for database connection
Laserfiche 11Laserfiche


I am hoping someone can point me in the correct direction.  We have a client that would like to use Onespan for document signing from a Laserfiche forms process.  I am unable to get it installed and working in my…
Create transaction from template returns signing order for signers when signing order is disabled in template
Current signing ordertemplateTransaction

Hi forum

 

I have the following issue working with OSS Web.

Create transaction from template returns signing order for signers 0/1 (2 signers)  when signing order is disabled in the template. This…
OneSpan Sign Connector for Laserfiche 11
Laserfiche 11

In the Laserfiche Web Access 11, when trying to create a new connection profile, I receive the error "Error - Error: [$rootScope:inprog] http:/…
Pega Service Rest URL throws Error "The callback url has security issues."
rest apiPega

I am trying to set up a Service Rest connection from Pega to One Span.

The Service Rule was provided by One Span in OneSpanSample Ruleset. The Endpoint URL mentioned in the rule is :

http:/…
OneSpan Sign for Salesforce Error

I just installed OneSpan Sign for Salesforce. I am trying to test out a transaction, but whenever I go to prepare the document I get this error: User does not have EDIT/DELETE access to package. I have a System Administrator profile and…
Signature Option "Capture" with "Upload Image" option when sending from Laserfiche Workflow
capture signatureupload imageLaserficheworkflow

I am attempting to send a contract with the signature block set to capture from Laserfiche Workflow.

In the document I have placed the text tag:

 

…
Salesforce callback Integration - call back is not working/ call back error

Hi,
I'm trying to integrate Onespan Sign with my Salesforce instance so that I can write back data captured in Onespan back to fields in my Salesforce record but I am getting the following error message 'callback is not working,…
Unable to send expiry date to Onespan sign
Laserfiche 11

Hello,

 

I have Onespan setup in a Laserfiche cloud environment and having an issue passing the expiry date.  What is the proper format for this date field?

 

Thank you,
Create a OneSpan Sign account from a 3rd party app

Hello,

 

I am tying to integrate onespan account creation from a 3rd party app. Any documentation I can start with?

 

Thank you.
TargetInvocation Errors with Check Transaction Status Activity within Laserfiche Cloud Workflow
Laserfiche Cloud

Hello,

We have a customer of ours using the OneSpan Sign integration with Laserfiche Cloud who has recently started encountering an error during the execution of Check Transaction Status…
OneSpan Sign for SharePoint Online
Sharepoint OnlineConnector

Hi,

I have installed the OneSpan Sign for SharePoint Online but when I try to access to the connector I am getting an error. Does anyone know how to solve this issue or is because the connector is deprecated?
Laserfiche Workflow- OneSpan Signing Order is being ignored
Laserfiche 11workflow

I have a Laserfiche Workflow sending a document for signature to 4 persons.  Workflow is configured to use the layout “XXSignaturePage” based on the template by the same name.

The…
One span error from angular api call

Hi Support,

Please help us to resolve the below error message .

Our Api link :

https://apps.esignlive.com/api/packages…
OneSpan SharePoint connector support for SharePoint 2019?
SharePointConnector

Hello, we have SharePoint 2019 in-house (not Office 365) and would like to use the OneSpan Sign SharePoint Connector.

However, the requirements page for the connector at 
X-Frame-Options error in Firefox and Edge with sharepoint connector
SharePoint

Either with Firefox or Edge we get an x-frame-options error when trying to create a transaction to sign a document. Using latest versions of Firefox and Edge.

Steps

1- Select a sharepoint document and click New…
Laserfiche Connector

Can we get access to the Laserfiche Connector for a customer. The latest version we have is from May of last year and listed as a beta 1.

 

Thanks!
OneSpan Sign integrated with Salesforce Communities
Salesforce

We’re looking to use OneSpan Sign directly in a Salesforce Community (Community Plus licenses) out of the box but it's not working.

We're trying to do it using the method in the "Creating a Transaction from a Custom Action"…