Topic Replies Freshness Views Users
Normal topic

Hello,

I am in the process upgrading to Laserfiche 11.  I upgraded Laserfiche Web Client to 11.  I installed OneSpan for Laserfiche 11.  Followed instructions and installed Web Client and Notification Components…

Normal topic

In the Laserfiche Web Access 11, when trying to create a new connection profile, I receive the error "Error - Error: [$rootScope:inprog] http:/…

Normal topic

Hello,

We are upgrading to Laserfiche 11 and needing an upgraded version of the connector.  We are using 'OneSpan Sign for Laserfiche Avante 10.4.2 Beta with Patch 3' currently.

Can you please point us in the correct…

Normal topic

Hi forum

 

I have the following issue working with OSS Web.

Create transaction from template returns signing order for signers 0/1 (2 signers)  when signing order is disabled in the template. This…

Normal topic

Hi Support,

Please help us to resolve the below error message .

Our Api link :

https://apps.esignlive.com/api/packages…

Normal topic

LaserFiche Workflow sends doc to be signed.  Onespan hold it in draft.

Normal topic

I have a Laserfiche Workflow sending a document for signature to 4 persons.  Workflow is configured to use the layout “XXSignaturePage” based on the template by the same name.

The…

Normal topic

We are implementing new functionality related to Proctors (document type) and we need to create a new declaration. In the process, created new Document_Proctor like Declaration_FYLSX, however we are facing issues with new…

Normal topic
Hi All I just installed esignlive in my salesforce developer org. When I click on New button to create "esignlive package" I get error error=redirect_uri_mismatch&error_description=redirect_uri%20must%20match%20configuration …
Normal topic

Does the Salesforce connector support text tags?

Normal topic

Hello Team,

 

I have two topics I wanted to dicuss in order to test the Dynamics connector and one use case, 

1. Is there a way to install the connector or a documentation directly online ? I did…

Normal topic

I am working through the OneSpan tutorial for Automating Transaction Creation in Salesforce in Salesforce Lightning Experience but I am getting hung up in the creation of a field to store the automation URL.<…

Normal topic

Hi,
I'm trying to integrate Onespan Sign with my Salesforce instance so that I can write back data captured in Onespan back to fields in my Salesforce record but I am getting the following error message 'callback is not working,…

Normal topic

I am attempting to send a contract with the signature block set to capture from Laserfiche Workflow.

In the document I have placed the text tag:

 

Normal topic

Hi Moshiur

 

The customer had Laserfiche connected to the wrong account. We are establishing a new account. Do they have to do the install all over again?

Also if multiple users want to connect to…

Normal topic

Hello!

I came across another forum post which details how the Watermark and the 'capture text' can be configured to show or not show, but I was…

Normal topic

Hi,

I have installed the OneSpan Sign for SharePoint Online but when I try to access to the connector I am getting an error. Does anyone know how to solve this issue or is because the connector is deprecated?

Normal topic

Hello,

We have a customer of ours using the OneSpan Sign integration with Laserfiche Cloud who has recently started encountering an error during the execution of Check Transaction Status

Normal topic

I created an OneSpan Sign sandbox account and I'm trying to connect via the Salesforce OneSpan app however when I try I get an API key is not valid error. Has anyone ran into this before? 

 

Normal topic

How to place a completed OneSpan Doc as an attachment of a case inside Salesforce. They are doing a one time process outside of the Salesforce Connector to meet a compliance requirement.

Normal topic

Hello,

 

I am tying to integrate onespan account creation from a 3rd party app. Any documentation I can start with?

 

Thank you.

Normal topic

Hi,

I have been able to integrate OneSpan with SharePoint Online, so now I can sign documents selecting them from a SharePoint library. The issue comes when these documents have been signed, I have done the configuration in…

Normal topic

We are receiving the following error after clicking onespan in Laserfiche webclient:

 

Error - SyntaxError: missing ) after argument list

 

Normal topic

Hello,

 

I have Onespan setup in a Laserfiche cloud environment and having an issue passing the expiry date.  What is the proper format for this date field?

 

Thank you,

Normal topic

Hello,

 

Looking for the procedure to modify the outgoing email to signers.  Would like to customize that email with the clients information.  I do notice you can modify the logo and colors. …