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We have embedded the prepare iframe within our application and ran into a little hiccup. We use a custom Send button to match our application, but we need to determine if a signature field has been added before allowing users to proceed…
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is it possible to have a completely custom web ui over existing eSignLive infrastructure. purpose to it would be that user never leaves our system.
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Is customer email address mandatory to start an eSign transaction. What if I need signature of a customer who does not have an email address?
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Hi,

I have some questions regarding about the customized field using sender UI:

1) from the documentation, it seems we have to enable the feature, could you let me know where to enable it in the account level?

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Hello, We have a business client who would strongly prefer that the signing experience does not redirect to the OneSpan sign-up/login page after session expiration. They have correctly noted that when using the mobile experience there is…
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In the eSignlive documentation below, it states that we can customize colors for the signing Ceremony. But I don't see any reference to it in any of the sample code or other areas of the document. Can you provide details on where exactly…
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Based on eSign documentation and my testing, I didn't see an option for the user to decline on the mobile version. I only saw Opt-out. Is decline not an option for mobile? Thanks.
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If we enable the Decline button on the Consent document and a signer selects that when receiving a new package will we be able to send them another package in the future? Basically, does the system recognize the email as Declining and…

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Is it possible to remove the 'Actions/Decline to Sign' option? For our use case, we would rather not have to program to this option. Is it customizable?

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Use case: we have situation where the client is ALWAYS going to be doing in-house, in-person signings.

Documents are produced from their Enterprise App with embedded text tags, and sent to OSS via the print driver.

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Hi,

I would like to know if, when bulksend transactions are generated, is there a way to generate each transaction with a different name to later identify them easier?

Thank you!

 

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Hi, 1. Digital signature capturing block not showing for esignature in document. 2. After clicking on ACCEPT, sending email to download the completed document The email content is: ---------------------------------------------- You can…
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Hi, when the last signer completes signing, there is the link for "download this document"(see attachment), is it possible to disable the link? Thanks, Cindy
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Is there another way of displaying the Signing Ceremony other than using a iframe?

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Hello, I've been looking through the documentation but I can't find what I'm looking for. Is there a document navigation for the signing ceremony in an iFrame similar to that of the mobile experience (see attached)? I'd love to have a…
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Hi forum

 

I'm editing and old template in OSS Web.

Where can I set document properties when I add a new document to an existent template. When I select 3 dots next to document name only  "preview…

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Is there a way to have the default visibility be hidden if a recipient does not have a signature or field on a document?  It appears I have to manually hide the doc.

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Hi! 

When I use the tool (OSS - Package Export  & Download Tool - v1.3.3.jar), I can log in with user and password or with API Key. Can I download all packages created with a especific user (sender user)with this…

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Currently the Evidence Summary download button is only added to the UI when the transaction has been completed. Wondering if there is a way to have the Summary generate upon the Send command? We are needing to have evidence we sent the…
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Hi Team,

Is there a way to combine all files/documents into 1 PDF file, when downloading the Transaction from this screen:

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Hi OSS Community Team,

For a completed transaction, is there a configuration setting to download the signed documents and signer uploaded attachments in a single zip file? As a transaction owner, upon clicking the download…

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Hi,

 

Is it possible to dynamically display items in a list field, dependent on another field?

Thanks,

Calum

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Hello,

Is it the case that any customer email address ending with .inc (as in [email protected]) would be considered invalid in the OneSpan v7.0 on premise setup?

If yes, is there any way to overcome the limitation…

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Hello, I want to place my esignlive document on my website homepage. I want visitors to be able to see the form, fill it out and add their signature. I am having extreme trouble creating an iframe to make this possible. Is there a where…
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We would like to have multiple senders creating and sending transaction. But we want one or more accounts to be able to see all the transaction that are in draft, completed or in-progress for all senders.  These user…