| Topic | Replies | Freshness | Views | Users |
|---|---|---|---|---|
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Hi Team, Is there a way to combine all files/documents into 1 PDF file, when downloading the Transaction from this screen: |
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Currently the Evidence Summary download button is only added to the UI when the transaction has been completed.
Wondering if there is a way to have the Summary generate upon the Send command?
We are needing to have evidence we sent the… |
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Hi! When I use the tool (OSS - Package Export & Download Tool - v1.3.3.jar), I can log in with user and password or with API Key. Can I download all packages created with a especific user (sender user)with this… |
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Is there a way to have the default visibility be hidden if a recipient does not have a signature or field on a document? It appears I have to manually hide the doc. |
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Hi forum
I'm editing and old template in OSS Web. Where can I set document properties when I add a new document to an existent template. When I select 3 dots next to document name only "preview… |
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Hello,
I've been looking through the documentation but I can't find what I'm looking for.
Is there a document navigation for the signing ceremony in an iFrame similar to that of the mobile experience (see attached)? I'd love to have a… |
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Is there another way of displaying the Signing Ceremony other than using a iframe? |
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Hi,
when the last signer completes signing, there is the link for "download this document"(see attachment), is it possible to disable the link?
Thanks,
Cindy |
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Hi,
1. Digital signature capturing block not showing for esignature in document.
2. After clicking on ACCEPT, sending email to download the completed document
The email content is:
----------------------------------------------
You can… |
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Hi, I would like to know if, when bulksend transactions are generated, is there a way to generate each transaction with a different name to later identify them easier? Thank you!
|
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Use case: we have situation where the client is ALWAYS going to be doing in-house, in-person signings. Documents are produced from their Enterprise App with embedded text tags, and sent to OSS via the print driver. |
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Is it possible to remove the 'Actions/Decline to Sign' option? For our use case, we would rather not have to program to this option. Is it customizable? |
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If we enable the Decline button on the Consent document and a signer selects that when receiving a new package will we be able to send them another package in the future? Basically, does the system recognize the email as Declining and… |
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Based on eSign documentation and my testing, I didn't see an option for the user to decline on the mobile version. I only saw Opt-out. Is decline not an option for mobile?
Thanks. |
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In the eSignlive documentation below, it states that we can customize colors for the signing Ceremony. But I don't see any reference to it in any of the sample code or other areas of the document. Can you provide details on where exactly… |
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Hello,
We have a business client who would strongly prefer that the signing experience does not redirect to the OneSpan sign-up/login page after session expiration. They have correctly noted that when using the mobile experience there is… |
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Hi, I have some questions regarding about the customized field using sender UI: 1) from the documentation, it seems we have to enable the feature, could you let me know where to enable it in the account level? … |
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Is customer email address mandatory to start an eSign transaction.
What if I need signature of a customer who does not have an email address?
|
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is it possible to have a completely custom web ui over existing eSignLive infrastructure.
purpose to it would be that user never leaves our system.
|
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We have embedded the prepare iframe within our application and ran into a little hiccup. We use a custom Send button to match our application, but we need to determine if a signature field has been added before allowing users to proceed… |
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I have custom field added.
i want my clients to see description on when they mouse over that filed .
is my expectation incorrect? |
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Would like to have a user enter a custom field from eSignLive WebUI where for a given template, they need to enter which department the template is associated with. The intent is to show only those template that is relevant to the user.
… |
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Hi Team, Our applicaiton uses the esign iframe to load the signing package and to capture the signature within our site. We are seeing the below error in Safari browsers whenever the application tries to load the… |
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Hi Team,
we see this issue randomly this days in dev environment
“Refused to display 'https://sandbox.esignlive.com/login?destination=https%3A%2F%2Fsandbox.esignlive.com%2Fpackages%2F86GGsVeNAeOanM84sieS2GMizWs%3D%2Fdocuments… |
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Normal topic
What happens when the creator of the document leaves the company? If the creator had a delegate, will the delegate be able to finish any pending transactions? |
