| Topic | Replies | Freshness | Views | Users |
|---|---|---|---|---|
Normal topic
Hi
I capture the traffic when switch signer in the signer dropdown list.
I found that it actually sends a request something like:
https://tst.esl.cibc.com/packages/Q85UFAY_Wf9jYW3mehuSbwFKzbs=/switch?from=joan1.river1%40email.com&to… |
||||
Normal topic
Is customer email address mandatory to start an eSign transaction.
What if I need signature of a customer who does not have an email address?
|
||||
Normal topic
One of our users wants to whitelist the top level domains used in the signing ceremony.
Is there a list available of the those top level domains?
Based on our network tracing, I've found:
https://sandbox.esignlive.com/ … |
||||
Normal topic
I have tried several times and waited for up to an hour - however signers are not getting notification email... I am able to get the SMS passcode but no email with link to sign... is the environment working? |
||||
Normal topic
Hi, I'm looking at the event notifiers. https://docs.esignlive.com/content/c_integrator_s_guide/event_notifier/event_notifier.htm
How are these normally used in the case of ESL:MESSAGE:SUCCESS:PACKAGE_OPT_OUT and ESL:MESSAGE:ERROR:PACKAGE… |
||||
Normal topic
Hello! I also have a question regarding the JavaScript Event Notifier. In this link:
https://docs.esignlive.com/content/c_integrator_s_guide/event_notifier/event_notifier.htm
... I see that there there are two events in which I am… |
||||
Normal topic
Hi Team,
we see this issue randomly this days in dev environment
“Refused to display 'https://sandbox.esignlive.com/login?destination=https%3A%2F%2Fsandbox.esignlive.com%2Fpackages%2F86GGsVeNAeOanM84sieS2GMizWs%3D%2Fdocuments… |
||||
Normal topic
Hi Team, I have a scenario where we have to sign the documents using Hardware Tokens(from INDIA, issued by eMudra). For the POC purpose, i have created a sandbox account and trying to try this on sandbox.
Unfortunately i didn't find out… |
||||
Normal topic
I have experienced that if I receive an eSignature mail requesting my signature, I can forward that mail to another person (not any delegation, just forwarding the mail) and this person can expand the eSignature link, get my signature… |
||||
Normal topic
Would like to have a user enter a custom field from eSignLive WebUI where for a given template, they need to enter which department the template is associated with. The intent is to show only those template that is relevant to the user.
… |
||||
Normal topic
I've not been able to find documentation which explains the differences between flattened and active documents. Mostly, we are interested in the legally viable significance of each type of document within the eSignLive process so we can… |
||||
Normal topic
Hi,
1. Digital signature capturing block not showing for esignature in document.
2. After clicking on ACCEPT, sending email to download the completed document
The email content is:
----------------------------------------------
You can… |
||||
Normal topic
Hi Team,
I am unable to e-verify and submit the form. Emailed you the form already.
Acknowledgement received from Michael Williams
Regards,
Rajesh |
||||
Normal topic
Hello,
I'm trying to create a package with all of it dependencies and documents at once:
if I try a payload as
{
"documents":[
{
"approvals":[
{
… |
||||
Normal topic
Hello,
We are running into an issue where our signed PDF files are not being displayed correctly in Chrome and sometimes Firefox as well. Everything is normal with the PDF documents until we sign and download them through eSignLive… |
||||
Normal topic
Hello,
Our Sales Department needs to be able to add contracts without any development interactions.
We will have a pre set roles e.x sales, customer.
We would like to be able to let sales user be able to upload a pdf and select… |
||||
Normal topic
Hello,
I'm looking into bulk signing. so .e.x.
Our Sales Department got 20 packages that were signed from customers.
They would like to sign all of them at once. Is that possible?
Thanks |
||||
Normal topic
Hi,
Is there some way that the in-person signing can take place if there is no connection available? Some of our sales people have encountered that in some areas they are trying to do a signing the connection is too slow/unstable or not… |
||||
Normal topic
Hi,
Is there a way to get the Completion date of a signing ceremony. I see that it is listed out in the evidence summary. Is it possible to get that using the JAVA SDK.
Thanks,
Sudhangi |
||||
Normal topic
Hi is there an event notification(https://docs.esignlive.com/content/c_integrator_s_guide/event_notifier/event_notifier.htm) for when the signer's session expires in an iFrame? If not do you know of a way for the parent to tell that the… |
||||
Normal topic
With one signer and one signature field after the signer signs the iFrame goes white for a short period or time before going to a page that says the package is complete and giving a link to download it. Is there a way to not show this… |
||||
Normal topic
I would like to only display the document to be signed inside the iframe rendered on my side.
How can I achive that?
I have tried modifying ceremony settings but still I get a lot more elements.
Thanks |
||||
Normal topic
Hi,
Is there a way during the signing ceremony to automatically scroll to the next signature once one has been signed? Docusign has this feature so I thought esign might as well.
|
||||
Normal topic
Hello,
So in our flow the following happens.
Customer signs
admin reviews the signature and assigns a sales rep to counter sign the document.
How can I update the signer after the customer has signed?
Thanks |
||||
Normal topic
Hi,
We are noticing that the handover link is not showing after signing all the documents.
Steps to reproduce:
1. We create a package with 4 signers
2. User 1 signs everything works fine, we see the handover link.
3. User 2 signs all… |
