Hi forum
I have the following issue working with OSS Web.
Create transaction from template returns signing order for signers 0/1 (2 signers) when signing order is disabled in the template. This ocurrs in some calls and not in others and the order returned for the signers is not always the same
so we have the following responses
signerA index unset signerB unset (correct)
signerA 0 signer B 1 (wrong)
signerA 1 signer B 0 (also wrong)
Any information will be of great help.
Hello. This is not working. I tried below code and get this error message. I am trying to download an in progress transaction since this cannot be done in the UI. I tried the below code but am getting the below error message. Can you please advise how to fix this issue and run the code correctly?
Error Message:
{"messageKey":"http.status.406","message":"Not Acceptable","code":406,"name":"Not Acceptable"}
I have run the UI based transaction report and only the sender information is provided in the excel file.
I have run the delegation report which only provides me the delegation activities, nothing transaction level related.
How can I generate/fetch a report of transactions that were managed/created by a delegated user while they managed another user's account?
The delegation feature is fantastic however there are risks that need to be monitored/audited assuming the delegated user is not anonymous when working in another user's account.
thank you
Hello.
I have a created a transaction and assigned to it a Sender (different from the Owner).
As such, callback errors are being sent in emails to the sender. Is it possible to add a configuration so that the owner receives those emails as well?
Thank you
Generate multiple transaction through button click in Salesforce
How to attach a transaction with custom object in Salesforce
Hello,
I am trying to inject data into a field on a PDF that is uploaded to onespan. I have the field in the following format
[Signer1.Capture1.Textfield1]
the REST API to inject says to use the field names, but the tagging syntax doesn't allow for a name to be added based on the PDF field template found below. do i just put "Textfield1" as the name in the fields section of the documents when sending the package?
Hello,
I am trying to inject data into a field on a PDF that is uploaded to onespan. I have the field in the following format
[Signer1.Capture1.Textfield1]
the REST API to inject says to use the field names, but the tagging syntax doesn't allow for a name to be added based on the PDF field template found below. do i just put "Textfield1" as the name in the fields section of the documents when sending the package?
Hi guys,
Literally, How the Sender cancels a pending e-signature package?
https://community.onespan.com/documentation/onespan-identity-verification/guides/web-service-guide/developer/cancel-transaction
I'm trying to refer to the guide above, but I don't know how to apply it to the screen. Also, can send a notification email to the receiver that the transaction has been canceled when it is canceled?
I've tried to send a new transaction without success for different reasons. I've resolved all of them but this one does make sense since I have different customIds and data like email can be the same for differen Signers, What am I missing?
What happens when the creator of the document leaves the company? If the creator had a delegate, will the delegate be able to finish any pending transactions?