| Topic | Replies | Freshness | Views | Users |
|---|---|---|---|---|
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Very new to this. One of our clients requires 'digital' vs 'electronic' signature - that is, the signer must have a PKI certificate and the private key of the user's certificate is used to create the signature. Does the OneSpan API… |
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Signer can be configured to receive flattened OR unflattened version document. I’d like to know what is pro’s and con’s about flattened vs unflattened version document? What is your recommendation for signer? |
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Hi,
I saw one post in the forum, and saying after signing started, not able to update the signer's email address. but I tried it with SDK call and it seems works for me. anything I missed? |
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I have a package that was sent out for signing and was completed successfully. The member is now trying to access the documents to review for their records and have input their Q&A incorrectly too many times. When I open… |
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In your email templates am I able to place our company logo and footer information? |
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I want to setup a template where I have setup 2 groups one called Advisors the other called Manager. Each of the groups will have multiple users in each, when the template is used by the sender would they be able to… |
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We have requirement where user are transferred between departments and his/her email ID changing (e.g. [email protected] to [email protected]). We can… |
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I've been looking for the PHP snippet to get e-signed person details. I found the below help from OneSpan documentation section. |
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<a href="$LINK_URL;">REGISTER YOUR ACCOUNT</a>
I was wondering if there is a specific URL I should be including in the html code? |
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Hello, I am trying to add a document to template, but getting below error. My document has text tags in it. Error: The document failed to upload and may be locked. Please check the document and try again.<… |
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We have users that have changed their name which results in a change to their email address that impacts their account with OneSpan. What has been the best practice there, as we have single sign-on, once the user have changed… |
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One of our clients tells us they want us to capture the IP of the signer. While we could make our best attempt to do this through our application, I can concerned about remote signing since this is not under our control. Does OneSpan… |
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Few Senders reported that when they set up the Fields such as Signature / Signer Initials they got misplaced from their side however from signer side - the document was fine and can be completed the signing without any issue. |
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We are facing an issue with third party cookies in Safari and in other browsers where the users have the third party cookies disabled. Currently, we have the URL"https://sandbox.esignlive.com/access?sessionToken={sessionToken}" in an… |
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Hi - Can someone confirm to me what the state a completed transaction inherits once its retention date expires? apparently they are deleted after retention period expires rather than archive?
|
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Hi, I'd like to know hot to default the signature type at the account level? … |
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The default behavior is to use the same signature across the entire signing session. One of our clients demands the user provide a signature for each document. We plan to use mouse-signing. Is it possible to force this behavior thru the… |
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Hi, I'm having an issue when trying to use the delete feature to permanently delete a package. Using the Java SDK, I simply execute the following line. eslClient.getPackageService().deletePackage(new… |
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Hi, We have a need to flatten a large number of signed/locked documents. The following API call works great for one document at a time: GET /api/packages/{packageId}/documents/{documentId}/pdf?flatten=true Hoping… |
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Hi, We would like to embed or integrate the onespan sign product inside our web application, like the attached sample process (please see attached png file) Sorry for this basic question: 1- basically I'm… |
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We are using the API key, for our production account. How can you have multiple branding options when it comes to using the API key? I am not sure I am asking this very well, so let me know if there are other things I can… |
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When a new user is provisioned, the user status is set to PENDING. When using SSO, the user status never changes to ENABLED because they do not get the activation email. How do we get the status to ENABLED so that we have… |
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Hi, I have the question regarding layout after transferring ownership Example: sender UI account "A" as the owner, sender UI account "B" as the sender under "A" 1) "A" creates the layouts and make… |
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Hi, I am discussing with my corporate security to allow our teams to use the upload document feature with the malware detection. I was wondering if there is any thing I can share with our security team about the malware… |
