eSign Document is embedded as an iframe. While the signing ceremony is being performed on  mobile we came across unexpected behavior on clicking of Cancel in the pop-up (which is launched when we tap to sign)

 

Please see attached document for more details

 

 

Actual Result:

“Please confirm to complete the signature” doesn’t appear on top of the document to confirm.

Expected Result:

“Please confirm to complete the signature” should appear on top of the document to confirm.

 

Hi, Let's consider a practical scenario where there could be a possibility of feeble internet connection at the customer location, In such a case, can I print a copy of the document (yet to be electronically signed) from eSignLive ? Is there a 'Print' button available ? This is just a backup and can help in obtaining the wet signature from customer and close the deal .