| Topic | Replies | Freshness | Views | Users |
|---|---|---|---|---|
Normal topic
Hello,
Is there a way to swap email for signature blocks? For example: I added '[email protected]' as buyer and '[email protected]' as cobuyer. Now i want to swap these signers.
When i try to update the signer information in this case,… |
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Normal topic
Hello! We has just started our production account with OneSpan for the use of OneSpan Sign, which was live as of 3/1/2023. Specifically, we had a sandbox account to test the integration with Laserfiche Cloud and I… |
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Normal topic
I have been using this code:
jQuery("a[data-gal^='prettyPhoto'").prettyPhoto({overlay_gallery: false, social_tools:false, hook: 'data-gal'});
And it is working fine on all browsers except Safari which throws an
Error: Syntax… |
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Normal topic
Hi guys, Our user said they need a stamp to say a tamper-proof seal is contained within the document. Can I get support for this feature? Please check the attached file.
Thanks, … |
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Normal topic
I downloaded the copy tool then made the mistake of setting it to be opened with Acrobat. What should it be opened with? I have downloaded the JRE environment. I have used this tool several times but this is a new laptop… |
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Normal topic
I'm creating a template and it appears I have to set the recipient as placeholder and when the users use this template they have to change it from placeholder to recipient? Is there a way I can create a template that has the… |
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Normal topic
I want to setup a template where I have setup 2 groups one called Advisors the other called Manager. Each of the groups will have multiple users in each, when the template is used by the sender would they be able to… |
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Hot topic
I have been using a form field anchor [Signer1.Fullname1] to identify where a signature field is supposed to go when sent through the API. However, most of the documents we create in our system are done so using fpdf, so there will not be… |
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Normal topic
I am trying to update the text field inside a document in my draft package via post and/or put api for updating the specified document. The response is coming 200 on sanbox but wheneve I tried to change the value of the text field, it… |
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Normal topic
Hi, normally we did document extraction and it works fine. now our client has the sample form with text tag extraction, but i tried it, it seems not working. could you let me know how to make text tag… |
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Normal topic
I have one question regarding Text tag, can we define a name for a text tag? For e.g, in the below text tag, can we set a name as well? So that when we retrieve the value we know that the… |
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Normal topic
Hello,
We have the below field in our pdf: {{esl:Signer1:textfield:size(200,50)}}
Can you please let us know how to make these fields required and how can I set the max field length for these fields.
Thanks!
|
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Normal topic
Hi,
Inside my one document, If I put only below tags it's working fine.
{{esl:signer1:list:options("Ja", "Nee")}} {{esl:signer2:list:options("Ja", "Nee")}}
But if I put other tag for textbox then I am facing below error :
{"messageKey":… |
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Normal topic
Hi,
Our application is not seeing the thank you page in the desktop (iframe) ux. But in the mobile ux we are seeing the thank you page.
Two questions:
1) How do we get the desktop view to show the thank you page?
2) If we customize… |
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Normal topic
Hello, I am trying to add a document to template, but getting below error. My document has text tags in it. Error: The document failed to upload and may be locked. Please check the document and try again.<… |
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Normal topic
Hi, I have a Issue with one of the customers. can you help me? thanks! |
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Normal topic
Hi, In my CA sandbox account '[email protected]', I found the link for "view completed documents' button, the link is "https://sandbox.e-signlive.ca/sso/saml/login/alias/e-signlive?idp=xxxxx&… |
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Normal topic
Can I put the Opt-out button in E-signature consent page?
Please see the attached image file. |
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Normal topic
Guys, I am using this as a reference for timezones. https://www.onespan.com/blog/onespan-sign-release-1121-time-zone-support … |
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Normal topic
Has any tool been built previously that would allow field values (for data entry fields signers need to input in) for transactions sent via bulk send to be extracted automatically to a CSV file say? At present to colate all… |
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Normal topic
Good morning, I am an insurance administrator and attempting to use the Bulk Download Transactions tool that was provided to me by OneSpan Support. We have over 500 new employees that are required to sign their benefits… |
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Normal topic
Guys,
We are having an issue where a signer completed a transaction and then the transaction went into DRAFT mode. Is there a way to see a history to see what happened and what would have caused the transaction to go into DRAFT mode? |
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Normal topic
I have run the UI based transaction report and only the sender information is provided in the excel file. I have run the delegation report which only provides me the delegation activities, nothing transaction level related. |
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Normal topic
Is it possible to transfer templates in OneSpan? I know we can share out templates when they are created, but what if we have someone that has a lot of templates that everyone uses, and they decide to retire next week. … |
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Normal topic
Hello,
How can we "select" via API the proper translation of Electronic Disclosures and Signatures Consent document?
Best regards |
