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Hello, We have integrated our salesforce application with onespan using APEX SDK.

We have an use case where we also ask Signers to upload some additional documents (eg Driver's license). We used the OneSpanAPIObjects…

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Hello, We have integrated our salesforce application with onespan using APEX SDK.

We have an use case where we ask Signers to upload some additional documents (eg Driver's license, void cheques etc). We used the…

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Hi,

We want to load the Onespan template for e-signing in a Lightning component or in a LWC so that users dont have to open the mailbox to e-sign the templates. 

By this, we can embed OneSpan as a part of our…

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We are trying to implement one use case using APEXSDK per below provided URL.

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Hey Team,

If we have more than 50 documents assigned to one signer and if the signer get changed in the middle of the signing process. Can we update all the 50 document signers with the single callout.

Can…

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Hi Team,

 

Is there any way to authenticate signer while signing the document from Email. 

Scenario: We just want to block the un-authorized user from signing if that user get access to the…

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Hi Duo,

 

We have one scenario in which we have 2 salesforce orgs. For the first org we want to submit the pdf for signature using APEX SDK and in the another org we want to sign the pdf from…

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We are exploring a solution to display signature blocks utilizing the Apex SDK based on the Signer’s time zone.

We can find documentation on this for Java and .Net SDKs but nothing for…

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I am successfully receiving events in Salesforce for transactions I created in the OSS portal but not for any packages I create via the SDK.  Is there something I need to set when I create packages via APEX?

I noticed…

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I think this is an easy one as I think I am misunderstanding something fundamental.  How can I make a field editable?

This is populating the value correctly, but I want the signer to have the ability to adjust it:

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If a OneSpan Sign package has 3 documents to sign, does the event notification send one message to cover all three documents or does it send 3 messages with different Document Ids?

I am hoping that it sends a notification for…

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I have a scenario where we want to consolidate as many forms into the least amount of packages as possible but some forms require two signers. What is the best approach to do this with OneSpan Sign?

For example:

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I have downloaded the Apex SDK from GitHub that created bunch if apex class in the org and main SDK class named as OneSpanSDK. However, all of the example I see in the onespan community refers to EsignLiveSDK. Is there any difference…

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Can we use Apex SDK without installing One Span package in the Salesforce?

In other words, can we call below APIs from Salesforce without installing managed package

https://community.onespan.com/products/onespan-sign…

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We're not using One Span Connector for Salesforce. We will use Apex SDK.

Our OS production license has 3 users and the same three users exists in Salesforce. How can I set up a authentication between Salesforce user and OS…

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We are unable to install apex SDK to our sandbox

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We have a template in eSign which uses custom label to populate values in the document with signer information e.g signer DOB, SSN. Currently our user use bulk file upload feature to create multiple packages for each signer in the One…

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I want to understand the bulk API return value.

{{baseUrl}}/api/packages/:templateId/bulk_send

How can we use the returned value to retrieve all the transactions created by above API call? 

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We are using Apex SDK to create transaction in OneSpan, we aren't using OneSpan Salesforce Connector. We have API key for authentication. When the user create transactions in OneSpan from SF, sender is always OneSpan's user attached to…

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I have got into a very weird scenario today. Using Apex SDK to create package in OneSpan.

I have created a package in OS with placeholder1 assume roleId as 'ph01' and signer1 with roleid as 'signer01' 

Now when…

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Apex SDK sometime appends _X in the template name 

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Good morning! Is there a method to retrieve the IP address of a signer via API or otherwise?

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Is it possible to download the signed document and evidence summary PDF as a single PDF with the apex SDK?  Right now we get each file separately.  

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Good afternoon, we are beginning to become familiar with and use the designer.  In our pattern, we are adding the signer recipients prior to rendering the designer.  Is it possible to remove the OSS portal user as a recipient…

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We are grouping multiple forms into a package that will often have multiple signers.  Are there some considerations for handling when a signer declines to sign one of the forms? It appears that declines the entire package.  Is…