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Hi Team,

I need to get all callback events triggered for the particular package,

is there any way (from API or standalone account) so that I can see all callback events.

 

Thanks 

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Hello,

We are still using the classic signer UI and have a question.

We have a use case which uses position extraction (

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Hi Team,

Signer1 -> delegates his signing to Signer2,

what will be the signing status of both signers if we check with the following API's

https://sandbox.e-signlive.ca/api/packages/&lt…

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Hi Team,

We are using POST reminders api to schedule reminders. Initialy, we are creating package in DRAFT status. 

Secondly, we are calling reminders POST api to set reminders. 

As a response, we…

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Guys,

We just had an issue last night where it was December 22nd when a signer tried to sign a document. The stamp on the SMARTNOTE came out as December 23rd when it was clearly the 22nd.

When you pull the package…

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Is there any way to pre-populate template form fields with external values coming from csv or xml files? 

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Ich kann meine Unterschrift nicht hochladen in meinen OneSpan Account

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I would like to be able to save a 'role' type attribute against a group signer - for example 'Insurance Agent'. I find when I save a signer of type group, the customId attribute is not returned when I request the package. Is there an…

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If we wanted to NOT put a logo but place a barcode on the evidence summary template can we do that for eSignLite. 

We want our OCR technology to be able to pick up that it's an evidence summary document and perform…

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Seeing how to set the inPerson(Boolean) at the DocumentPackage level. Is there any way to set this attribute at the signer level? Our workflow has the possibility that some signers will be in person and others will be remote. We…

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Is it possible to create a template with up to 5 signers but dynamically choose how many will actually be signing the package? I created a package with 2 signers but if I only include 1 signer it throws an unassigned role error. …

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Hi,

I am trying to add text tags into my document using the REST API

I am following this example: 

https://www.onespan.com/blog…

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When creating a new package, is it possible to add custom metadata fields that we can get back in the webhook response? For instance, if I want to attach a custom ID to the package I just created, and then store specific data about that…

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Could I have an example of creating or updating package by REST API in MS Dynamics Business Central ?
 

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I didn't find the request that will return anchor coordinates. Is there any possibility to do it?
And there is one more important unclear point. In .NET there is possibility to build package but not send for signature. It helps…

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How do I add an email validation in my text tag? "Without using signature builder"

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Hello,

Can't seem to find the documentation that I swear I saw at one point that said the ID fields must meet certain criteria? Am I crazy?

I have a Regex in my code ([^a-zA-Z0-9_\-.]+) to only keep alpha numeric, _,…

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REQUIREMENT

We would like to be able to order our signers. For example for a document: SignerB has to sign before SignerA.

 

WHAT WE HAVE FOUND

OSS 11.42: This is an option to order signers…

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When using attached javascript code to create and upload document 1 step below error is thrown:
 

{ "messageKey":"error.validation.documentPreVerifyInvalidResponseNumberError", "parameters":{   &nbsp…

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Guys,

I know you guys have been improving things for the new signing experience and I wanted to circle around to see if this workflow has been improved.

When we want to change notaries for a package do this workflow…

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Guys,

I was told that there were now some new ways of doing the notary seal in the new signing experience. I have not been able to find any documentation on it and was hoping someone might be able to point me in the right…

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Hello,

I need to get multiple signers to fill and sign a document to allow automatic debits/deposit transctions.

Most of the time I have 2 signers and I would like both of them to be able to fill up the…

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I am trying to get all completed packages over the last 90 days.  Ideally, this would be  a single call for all of my users' completed packages, but if I need to loop through the users I can, IF I can get their UUID from a…

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The OssClient.DownloadZippedDocuments method is throwing the following error sporadically.  The code below that contains this method works the majority of the time.  I would appreciate any suggestions on why this error happens…