Last modified: 2024-04-12

External Archiving Using Trust Vault

Trust Vault enables organizations to securely store critical signed and completed digital agreements ensuring long-term viability and integrity that withstands the test of time.

Supported functionalities include:

  • Out of the box integration with OneSpan Sign
  • Granular user access management through OneSpan Sign Roles and Permissions functionality
  • Irrefutable Proof Certificate

If you are testing the Trust Vault in your Sandbox environment please note that proofs are stored using a blockchain partner. As this is a testing environment, proofs are routinely removed from the blockchain, meaning that once this is done the links in the proof certificate will no longer work. As such, you should not use Trust Vault in a Sandbox environment for anything other than testing purposes.

To enable Trust Vault on your OneSpan Sign account, please contact our Support Team.

If sub-accounts are enabled, Trust Vault cannot be used.

Archiving to the Trust Vault

Once Trust Vault has been enabled, any transactions that have been Completed for the enabled account will be archived in the Trust Vault. No additional actions are required.

Any transactions that were completed before the Trust Vault was enabled are not archived.

Viewing the Trust Vault

To view the Trust Vault, click the Trust Vault icon.

Once opened, you can search your transactions and documents by name. Transactions can also be filtered by type (Transactions or Documents), by Anchor Status, and by Owner (if you have permission to view the transactions of other users).

A transaction's anchor status tells you where the transaction is in the blockchain process. Possible values include:

  • Anchored: The transaction's hash has been recorded on the blockchain.

  • Anchoring: The transaction's hash is still in the process of being recorded on the blockchain.

  • Failed: The transaction's hash could not be recorded on the blockchain.

Stored files list

The list of transactions that have been stored in the Trust Vault has the following columns:

Column Name Description
Name

Displays a transaction's name. Clicking the name of a transaction lists all the documents that were part of the transaction.

Anchor Status

A transaction's anchor status tells you where the transaction is in the blockchain process. Possible values include:

  • Anchored: The transaction's hash has been recorded on the blockchain.

  • Anchoring: The transaction's hash is still in the process of being recorded on the blockchain.

  • Failed: The transaction's hash could not be recorded on the blockchain.

Owner The Sender of the transaction.
Uploaded On The date and time the transaction was uploaded to the Trust Vault.

Trust Vault Actions

You can perform any of the following actions on a transaction after you have selected it. To perform the following actions, click the ellipses in line with the transaction.

Column Name Description
Download package

Downloads the package. When you download a package you have the option of selecting the following:

  • Documents: Downloads all documents that made up the transaction.

  • Certificates: Downloads a certificate of blockchain proof. This certificate certifies that the document has been anchored to a blockchain and that it existed in its current form on the date at which the blockchain entry was entered.

  • Proofs: The blockchain proof in JSON formats.

Delete Deletes the transaction from the Trust Vault. You must have the Delete permission to do so.

Viewing a specific transaction

You can also view details about Trust Vault documentation that applies to a specific transaction. To do this, click the transaction name itself. Once you do that, a preview of the document appears, along with information on that document's anchor status, and tab for viewing that document's blockchain certificate.

You can also click Download package to download a specific document. When you download a document you have the option of selecting the following:

  • Documents: Downloads the selected document.

  • Certificates: Downloads a certificate of blockchain proof for the selected document. This certificate certifies that the document has been anchored to a blockchain and that it existed in its current form on the date at which the blockchain entry was entered.

  • Proofs: The blockchain proof for the selected document, in JSON formats.

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