| Topic | Replies | Freshness | Views | Users |
|---|---|---|---|---|
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When you perform a run report function do you have the ability to export it or download it? |
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Has any tool been built previously that would allow field values (for data entry fields signers need to input in) for transactions sent via bulk send to be extracted automatically to a CSV file say? At present to colate all… |
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Hi, does the wording for the button such "opt out' or 'decline" can be changed? if so, does it apply to system level or account specific?
thanks, Cindy |
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I'm unable to remove a sender from our sandbox account. I'm able to log in as the account that i want removed and I've verified that there aren't any transactions. I've deleted them all and I don't see any drafts or archived… |
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Is it possible to change the upload size of documents to larger than 10MB, something more like 25MB? |
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Can a customer pay for a customized report? We want to change the current account owner weekly report to only show "False" AND to display ALL the "false" transaction not just in the past week. If this is possible who can… |
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Hi, I want to merge one owner account to another account. from the merge sender option, 3) before merging the account owner to another account, please set one of regular sender of origin account as account owner. my… |
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Hi, When I receive an email informing me that a signer has declined or opted out, it includes the link to the transaction. When I follow that link, if I was already logged in to the… |
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Hi,
how to test email.complaint template? we are using CIBC SMTP server? thanks, Cindy |
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Hello, I am trying to implement a document with some fields that forces each character to occupie a specific space. The only way I was able to do it right now was creating multiple 1 character textbox for each space but its… |
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Hi, I am wondering if SMS page (attached) has resource file associate with, can we customize the wording? |
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Guys, I am using this as a reference for timezones. https://www.onespan.com/blog/onespan-sign-release-1121-time-zone-support … |
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Hi, I am not quite understand what is the difference between set documentPackageSettingsBuilder.withInPerson() and documentPackageSettingsBuilder.withoutInPerson()? withInPerson can only be set when do signing on site?… |
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Does anyone know why the user would receive this error when they confirm? |
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Normal topic
Hi, what's the difference between "withDocumentToolbarDownloadButton" and "withGlobalDownloadButton"?
thanks, Cindy
|
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Would it be possible to share OneSpan sample code for the Bulk Invite Sender Tool – Java? - https://community.onespan… |
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Hi, In the package.settings, I set “brandingBar" : null,”, but somehow the logo is still showing when signer start to signing? what cause the issue?<… |
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Hi, We are creating new Onespan Sign accounts, and need to transfer senders from older accounts to the new ones. Since there are over 1,000 senders to transfer between accounts, is there a way to do it in bulk ? Also… |
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I'm creating a template and it appears I have to set the recipient as placeholder and when the users use this template they have to change it from placeholder to recipient? Is there a way I can create a template that has the… |
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Hi, I'd like to know how this setting works: in the settings.feature, if I set "emailDocumentsAndEvidenceSummary" = true, what will happen?
thanks, |
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Normal topic
Can you confirm if there is a limit to how many delegates you can have. |
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It appears that if our senders upload documents close to the 16mb limit then the signers sign when the sender goes to download the documents they are receiving an error (attached below) which we know is NOT a network connectivity issue… |
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Is there a reason why you can't upload TIFF file format?
Thanks |
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I keep getting the attached error message. When I wait and restart it's usually okay but it's painful that I can only do about 40 - 50 users at one time. |
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Normal topic
Very new to this. One of our clients requires 'digital' vs 'electronic' signature - that is, the signer must have a PKI certificate and the private key of the user's certificate is used to create the signature. Does the OneSpan API… |
